Patient Safety Officer; PSO

Position: Patient Safety Officer (PSO) Embark on a rewarding career with Resolute Health Hospital hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status Position Summary The Patient Safety Officer will have primary oversight of the facility-wide patient safety program. This leadership role will direct others within the facility towards process improvements to support the reduction of medical/health care errors and other factors that contribute to unintended adverse patient outcomes. This practitioner provides leadership for safety assessments, coordinates the activities of the patient safety function or committee, educates other practitioners on the system-based cause for medical errors, consults with management and staff, and communicates literature-based ideas regarding effective patient safety strategies to others within the organization. Responds to complaints and grievances as required by regulatory bodies. Acts as a Patient Safety Liaison and functions as a patient safety expert and assists leaders and staff in proactive patient safety activities. Provides basic and complex preventive risk management assessment of processes, procedures, and programs, including in-service education, consultation, liaison activities, and on-call emergency assistance to providers. Completes established competencies for the position within designated introductory period. Other related duties as assigned. General Functions

• Investigates and analyzes potential and actual professional liability and general liability exposures in the Health System; evaluates the extent and elements of exposure and recommends appropriate actions for risk mitigation.
• Investigates evaluates and documents pre-litigation occurrences and claims. Recommends resolution, and completes negotiation of resolution within authority granted by Director or Risk Management. Completes notifications and financial recommendations needed for compliance with tracking and insurer requirements, including insurance carrier notifications, reserve recommendations, and any federal, state, or entity reporting requirements (including SMDA, Data Bank, etc.) as necessary.
• Initiates Root Cause Analysis (RCA) Process within 72 hours of a Serious Safety Events/Sentinel Events (SSE/SE) requiring an RCA.
• Submits RCA for review to Regional Director Risk Management within 14 days of the event.
• Completes all paperwork and presents to Home Office or other regulatory body within 30 days of the event.
• Assists the Leadership in ensuring RCA action plans are implemented and complied with.
• Maintains an up to date list of all RCA’s and Intensive Analysis’s ( IA’s) in process along with date completed and actions taken.
• Maintains MIDAS coding to include RCA, IA, and Common Cause Analysis (CCA), to include the appropriate severity level, Generally Accepted Performance(GAP’s,) and Inappropriate Act classifications.
• Maintains MIDAS coding to include Complaint or Grievance as appropriate along with required letter follow up.
• Reviews, codes and investigates occurrence reports; recommends corrective actions based on individual reports or trends. Provides quality and peer review referrals as appropriate.
• Provides inservice education on risk management and patient safety topics, both standard basic education and complex focused topics as needed and/or requested.
• Provides on-call assistance for emergent/urgent risk management issues to all BHS facilities as needed. On-call duties are assigned on a rotation…

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