Director, Product Management P&C Insurance (Remote)

About the position As a Director, Product Management in the Portfolio Delivery area of our Transformation Management team, you will lead the strategic direction, development, and delivery of multiple insurance products and process improvement initiatives. You will oversee a team of Product Owners, guiding them in translating business objectives into actionable technology solutions that drive operational excellence and business value. This role requires a blend of visionary leadership, hands-on portfolio management, and deep insurance industry expertise.

Responsibilities

• Product Strategy & Roadmap Leadership (35%)
• Develop and maintain a comprehensive portfolio roadmap aligned with enterprise transformation goals and business priorities
• Oversee prioritization of product features and initiatives based on business value, regulatory requirements, and technical feasibility
• Ensure alignment of product delivery with strategic objectives across the business units
• Define and monitor portfolio-level success metrics and KPIs
• Team Leadership & Agile Delivery (25%)
• Mentor and develop Product Owners, fostering a culture of accountability, innovation, and continuous improvement
• Oversee Agile delivery processes, ensuring best practices in backlog management, sprint planning, and program increment (PI) alignment
• Facilitate cross-team collaboration to resolve dependencies and optimize resource allocation
• Stakeholder Engagement & Change Management (20%)
• Build strong partnerships with business leaders, technology teams, and external vendors
• Lead change management efforts for major product rollouts, including communication, training, and user adoption strategies
• Serve as the escalation point for complex operational or technical issues
• Operational Excellent & Analytics (10%)
• Champion operational efficiency and process optimization across platforms and teams
• Analyze portfolio performance data to identify opportunities for improvement and innovation
• Support business continuity and disaster recovery planning for critical systems
• Governance & Compliance (10%)
• Ensure all product and portfolio initiatives comply with insurance regulatory requirements
• Maintain documentation and reporting standards for audit and compliance purposes

Requirements

• Bachelor’s degree and 10+ years of experience in insurance operations, product management, or transformation leadership
• Proven track record in leading cross-functional teams and managing complex product portfolios
• Deep understanding of Agile methodologies and experience in scaled Agile environments
• Strong analytical, strategic planning, and decision-making skills
• Excellent communication and presentation abilities for executive and technical audiences

Nice-to-haves

• Experience with Duck Creek or similar policy administration systems
• Advanced certifications (e.g., Certified Scrum Product Owner, PMP, Lean Six Sigma)
• Experience with JIRA, Confluence, and portfolio management tools
• Demonstrated success in leading operational transformation initiatives

Benefits

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
• At C&F you will BELONG
• We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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