Experienced Data Entry Clerk – Warranty Claims and Customer Service Support

At arenaflex, we're committed to delivering exceptional healthcare solutions to our customers worldwide. As a leading provider of healthcare products, services, and solutions, we're seeking an experienced Data Entry Clerk to join our team. This role is a fantastic opportunity for a detail-oriented and customer-focused individual to contribute to our mission of helping health happen.

About arenaflex

arenaflex has a rich history spanning over 90 years, dating back to when Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York. Today, we're a Fortune 500 Company with a network of trusted advisors providing more than 300 valued solutions to over 1 million customers in 33 countries and territories. Our commitment to our values of helping health happen and caring for our team and community has allowed us to evolve, expand, and grow our Company.

Job Summary

As an Experienced Data Entry Clerk, you will be responsible for accurately entering work orders for dental and laboratory handpieces, reviewing work orders to verify customer warranty claims, and completing warranty work for various vendors. You will also act as a backup to our Customer Service Representatives, assisting with taking overflow telephone calls during periods of high call volume. If you're a detail-oriented and customer-focused individual with experience using Microsoft Office, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Enters work orders for dental and laboratory handpieces into various software programs

• Reviews work orders to verify customer warranty claims and ensures accuracy
• Completes warranty work for various vendors, tracking items to ensure accuracy
• Acts as a backup to the Customer Service Representatives, assisting with taking overflow telephone calls during periods of high call volume
• Works with Microsoft Office, including Word, Excel, and other software programs
• Participates in special projects and performs other duties as required

Work Experience

* Previous experience in a relevant position is desired

• Experience using Microsoft Office (Word, Excel) is preferred

Preferred Education

* High School degree or equivalent is required

Knowledge, Skills & Competencies

* Ability to read, understand, and perform standard procedures and work instructions

• Basic math and logic skills are required
• Basic computer skills and software use (email, document prep, and spreadsheets) are desired
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

Travel / Physical Demands

* Travel is typically not required

• Position typically works in an office environment where environmental conditions are stable
• While performing the duties of this job, the employee routinely is required to sit for extended periods of time; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch, and lift up to 15 pounds

Work Environment and Company Culture

* arenaflex is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status

• We offer a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work
• We're committed to providing equal opportunity to employees and applicants, and we invite you to join our team of over 25,000 Team Schein Members who are critical to our success

Compensation, Perks, and Benefits

* arenaflex offers a competitive compensation package, including salary, benefits, and perks

• We offer different types of work arrangements, including Work From Home, Hybrid, Onsite, and Field
• We're committed to providing a safe and healthy work environment, and we offer a range of benefits to support our employees' well-being

How to Apply

If you're a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Please visit our website at [www.arenaflex.com/careers](http://www.arenaflex.com/careers) to learn more about our Company and to submit your application.

Equal Employment Opportunity

arenaflex is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Accommodations

If you are unable or limited in your ability to complete the application process, including the use or access of www.arenaflex.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying, and geographic location in your request. US Candidates: [email protected] UK and Ireland Candidates: [email protected] Apply for this job