[Remote] Collections Support Associate
Note: The job is a remote job and is open to candidates in USA. Accenture is a global professional services company, and they are seeking a Collections Support Associate. The role involves meeting monthly business-to-business collection targets while maintaining positive client relationships and interacting with various organizational stakeholders.
Responsibilities
- Meets monthly collection targets
- Directs cash application through remittance advice and statements as required
- Escalates issues in accordance with escalation policy Assists in the preparation of management reports in line with clients and Accenture's requirements
- Attends client meetings to discuss debtor performance and address issues as required
- Improves service deliverables to the client with innovative ideas
Skills
- Must be US Citizen for this work
- Minimum of 1 year of collections and/or Finance/Accounting/AR/AP
- Proficiency with MS Outlook and Excel
- Exceptional customer service skills, analytical skills and problem-solving skills
- Demonstrated team player, flexible, enthusiastic, innovative and proactive
- Self-starter with ability to work independently to prioritize to ensure compliance with strict deadlines
- Good organizational, multi-tasking and time management skills
- Proven ability to work in a high stress environment
- Collections experience in a B2B environment
Company Overview