Credit & Collections Specialist
Bonneville International is an integrated media company committed to connecting and celebrating communities. The Credit and Collections Specialist will manage collections, evaluate credit, and coordinate accounts receivable and billing functions across Bonneville's markets, ensuring effective communication and collaboration within the organization.
Responsibilities
- Assist in the collection of Key Accounts
- Work with Executive Vice President, Chief Financial Officer on problem accounts, sending demand letters and establishing payment plans for delinquent accounts
- Make outbound calls at levels that effectively reduce DSO and delinquency ratios
- Establish an efficient system for timely follow-ups for both internal and external clients
- Contact clients to ensure receipt and accuracy of monthly invoices
- Annotate ERP system with account status information
- Participate in monthly aging review calls with sales management teams
- Manage the onboarding and maintenance of new and existing clients
- Perform Credit Evaluations
- Assist with the accurate and timely posting of cash
- Assist with invoicing and reconciliations
- Manage billing adjustment and refund process
- Manage the resolution of discrepant and aged items >150 days
- Establish an efficient system for timely follow-ups for both internal and external clients
- Assist with ongoing process improvement initiatives
- Complete month-end accounting processes in accordance with close calendar
- Maintain a positive and cooperative rapport with staff, management, and clients
- Cross-train in other areas as needed
- Other duties as assigned
Skills
- Bachelor's degree or equivalent business experience
- Strong analytical skills in the area of financial analysis
- Ability to manage key Accounts Receivable Processes
- Computer literate with working knowledge of Excel, Word, and Adobe acrobat and industry software (Wide Orbit, Marketron)
- Proficient in the use of 10-key calculator
- Reliable, responsible, dependable, able to fulfill obligations
- Ability to learn quickly
- Detail-oriented
- Ability to understand and follow instructions and work with minimum supervision
- Effective time management skills; ability to multitask and prioritize proactively and ability to produce high quality work in a fast-paced environment
- Strong self-motivation, well organized, and dependable
- Project professional, business-like demeanor in person, over the telephone and through e-mail
- Proven ability to work autonomously as well as establish effective communications and working relationships with co-workers and others while performing job responsibilities
- Ability to exercise good judgment and make a positive impact on department's productivity
- Assist other employees with special projects
- Maintenance and organization of files
- Experience with Wide Orbit or Marketron a plus
Benefits
- Robust, affordable medical, dental and vision coverage with no wait period for enrollment
- 401(k) with Company match and employer-funded retirement account, both fully vested from day one
- Paid leave for new parents under our Medical Maternity (8 weeks) and Parental Leave (8 weeks) benefits
- Opportunities to apply for tuition reimbursement
- Paid time off for vacation (120 hours accrued per year) and sick leave (80 hours accrued per year) in addition to 12 paid company holidays per year
- Paid time off for volunteering (40 hours per year)
- Employee Assistance Program (EAP) services
- Access to an entire team of free financial planners
- Matches on contributions to charitable organizations after one year of service
- Continuous growth and development opportunities
- Dynamic team culture that values teamwork, having fun, and collaboration
Company Overview