Technical Sales and Field Service Engineer
CaptiveAire Systems is a leading manufacturer of commercial kitchen ventilation systems, seeking a driven Technical Sales and Field Service Engineer to join their sales team. The role involves applications engineering, sales support, and field service work, with a focus on building relationships with customers and developing new business opportunities.
Responsibilities
- Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs
- Work directly with Engineers, Contractors, End Users, and Food Service Dealers
- Daily tasks include inside sales support, application engineering and outside sales
- Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed
- Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos
- Research and develop new business opportunities with new and existing users
- Top notch customer service and willingness to go above and beyond to serve the customer
- Quick turnaround times a priority
- Continuously evaluate and improve processes as well as the customer experience
Skills
- 0-5 years experience
- 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
- Excellent computer, organizational and communication/presentation skills
- Problem solving with a passion for continuous learning
- Strong desire to interface with the customer
- Embrace new technologies and business savvy
- Passion for work with aggressive nature to succeed
- Willing to travel for various training opportunities
- If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
- MUST BE A 'GO GETTER'!
- Mandarin and/or Cantonese speaking
Benefits
- Medical, dental and vision insurance
- Disability & life insurance based upon election of medical insurance
- 401k with employer match
- Paid holidays
- Paid time off (PTO) based upon tenure
- Flexible spending account (FSA)
- Tuition reimbursement, including for Professional Engineering (PE) License
- Relocation assistance
Company Overview