[Remote] Remote ITAM Logistics Analyst (VA ESOM)

Note: The job is a remote job and is open to candidates in USA. Kentro is a dynamic company committed to advancing customer missions and fostering professional growth. They are seeking an experienced Logistics Analyst to support their VA-ESOM contract, providing comprehensive onsite and remote support to IT customers across the United States.

Responsibilities

• Provide IT hardware (HW) and Software (SW) asset logistics lifecycle including periodic supply inventory, day-to-day shipping, receiving, tagging, tracking, communication and deployment ensuring optimal and secure operations
• Document procurement packages, shipping vendor, packaging supply vendor information and asset information based on asset specifications to include cost information, package delivery agreements, tracking, lost packages, claims, etc
• Manage logistics database to track hardware and software logistics and work with team members on a consolidated view of Assets across Logistics, Maintenance and Management including lost packages, other remediation efforts, and periodic audit
• Document and report Package Inventory management/physical accountability checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority Incidents, partners with team members on AES Scores, VA Monitoring Framework, auto alerts to VA Office of IT, discrepancy & corrective action
• Work closely with Analytics Lead on Asset and Account control Center Dashboard (Power BI) including Asset Logistics Management, and Quarterly KPI Report
• Partner with team members for asset procurement, packages, cost information, etc
• Coordinate and collaborate with defined escalation paths and fellow Asset team members for specifications and dependencies to maintain the baseline
• Manage and utilize asset logistics information for compliance and data calls
• Collaborate with ESOM Contract Business Operations team members for effective IT asset management and forecast / prepare for follow-on/future logistics demand
• Capturing logistics investment requirements and aligning those upstream to the portfolio and budget; laterally with HW – SW asset team members and downstream to customer service engineers and system administrators for timely and efficient customer delivery
• Demonstrating a commitment to quality and customer support through close monitoring of Incidents, Service Tickets, Logistics planning, asset tracking, Problem Management, etc

Skills

• Experience in IT hardware (HW) and Software (SW) asset logistics lifecycle including periodic supply inventory, day-to-day shipping, receiving, tagging, tracking, communication and deployment ensuring optimal and secure operations
• Ability to document procurement packages, shipping vendor, packaging supply vendor information and asset information based on asset specifications to include cost information, package delivery agreements, tracking, lost packages, claims, etc
• Experience managing logistics database to track hardware and software logistics and work with team members on a consolidated view of Assets across Logistics, Maintenance and Management including lost packages, other remediation efforts, and periodic audit
• Ability to document and report Package Inventory management/physical accountability checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority Incidents, partners with team members on AES Scores, VA Monitoring Framework, auto alerts to VA Office of IT, discrepancy & corrective action
• Experience working closely with Analytics Lead on Asset and Account control Center Dashboard (Power BI) including Asset Logistics Management, and Quarterly KPI Report
• Ability to partner with team members for asset procurement, packages, cost information, etc
• Experience coordinating and collaborating with defined escalation paths and fellow Asset team members for specifications and dependencies to maintain the baseline
• Ability to manage and utilize asset logistics information for compliance and data calls
• Experience collaborating with ESOM Contract Business Operations team members for effective IT asset management and forecast / prepare for follow-on/future logistics demand
• Ability to capture logistics investment requirements and align those upstream to the portfolio and budget; laterally with HW – SW asset team members and downstream to customer service engineers and system administrators for timely and efficient customer delivery
• Demonstrating a commitment to quality and customer support through close monitoring of Incidents, Service Tickets, Logistics planning, asset tracking, Problem Management, etc

Company Overview

• IT Concepts has transformed into Kentro - your center for innovation, excellence, and growth. It was founded in undefined, and is headquartered in McLean, Virginia, US, with a workforce of 501-1000 employees. Its website is http://www.kentro.us.

Apply tot his job Apply To this Job