Experienced Sky Outbound Customer Sales Representative – Driving Growth and Delivering Exceptional Customer Experiences at arenaflex

At arenaflex, we're passionate about revolutionizing the way customers interact with our market-leading brands. As a Sky Outbound Customer Sales Representative, you'll be at the forefront of this mission, leveraging your exceptional sales and communication skills to build lasting relationships with customers and drive business growth. If you're a driven and customer-centric individual with a passion for sales, we invite you to join our dynamic team and embark on an exciting career journey.

About arenaflex

arenaflex is a proud partner to leading manufacturer and retail brands worldwide, dedicated to taking the worry out of appliance breakdowns for almost 9 million customers in the UK. With a strong commitment to innovation and customer satisfaction, we're constantly pushing the boundaries of what's possible in the industry. Our team is comprised of talented individuals who share a common goal: to deliver exceptional customer experiences and drive business success.

The Role

As a Customer Sales Representative in our busy Sky Outbound department, you'll be an ambassador for the Sky brand, responsible for:

• Utilizing your sales and communication skills to upsell products and build rapport with customers
• Identifying individual customer needs and delivering tailored solutions that exceed their expectations
• Providing peace of mind to customers by finding the right solution for every situation

Rewards and Benefits

At arenaflex, we believe in recognizing and rewarding our team members for their hard work and dedication. As a Sky Outbound Customer Sales Representative, you can expect:

• 33 days' annual leave (including bank holidays) – plus the option to buy 5 extra days each year
• Investment in your career – development through ongoing coaching and clearly defined progression opportunities
• Employee discounts – access to discounted Sky TV and mobile packages, as well as discounts for online and high street retailers
• Sales bonuses – the chance to earn extra take-home pay each month
• Health and wellbeing benefits – discounted gym membership, help towards essential healthcare costs, and more
• Pension scheme – matched employer contributions up to 5% of basic salary
• Life assurance – employer-funded cover of 4x basic salary
• A free annual D&G protection plan – access to discounted rates for family and friends too
• Incentives – regular incentives with amazing prizes to be won
• Employee assistance programme – free support and advice on relationships, physical and mental health, financial assistance, and more
• And many more benefits – including travel loans, car leasing, Cycle to Work, and Salary Finance schemes

What to Expect

Our comprehensive 2-week training programme will equip you with the skills and knowledge needed to succeed in this role. You'll learn our systems, meet your new colleagues, perfect your sales technique, and discover what makes a great customer experience. Our department operates on a 2-shift pattern, with a 37.5-hour contract. You'll work from home, with all the equipment you need provided by us – just ensure you have broadband access.

The Experience and Skills You Need

To succeed as a Sky Outbound Customer Sales Representative, you'll require:

• 1 year's continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills, and a love for hitting targets
• Great communication skills – you're at ease building rapport, listening to customers, and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• An unflappable and resilient attitude to juggle tasks

Immediate Interviews Available

Don't miss this opportunity to join our dynamic team and embark on an exciting career journey. Apply today to find out more about this role and how you can contribute to arenaflex's mission to deliver exceptional customer experiences.

Equal Opportunities Employer

arenaflex is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Recruitment Partnership

arenaflex works in trusted partnership with Brook Street (UK) Limited for the recruitment process of our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality, and Brook Street will be in direct contact with you in relation to any application made. Apply Job! Apply for this job