Sr. Operations Analyst - Canada Payment Operations Reconciliation

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

The Reconciliation team completes daily reconciliation of Global Bulk Payment and Wholesale Banknote Nostro accounts including funding of a sub set of accounts along with Visa integrated virtual account reconciliation. Conduct outreach to nostro accounts held globally for investigations related to debits/credits on the account for additional information, as required. Prepare GL entries, as required. Support Wholesale Banknote daily funding analysis reports. Position supports any ad hoc requests related to the accounts and monitoring of aging per GRG policies and procedures. Reconcile Canada Branch Nostro accounts, aging transactions, certification of account balances, preparing swift messages and other PNL, funding reports, and preparing daily/monthly reports including ahoc requests. This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Responsibilities

• Prepare and investigate the daily GFX variances and balancing reports
• Handle the daily bank account reconciliation
• Ensure assigned online support cases are completed
• Investigate and resolve outstanding items in a timely manner, adhering to policies and procedures
• Certify accounts on Frontier monthly
• Prepare monthly Revenue Payback and FATCA remittance
• Ensure quality service and effective and efficient operations support for internal business partners and external customers
• Prioritize daily tasks to ensure deadlines and deliverables are met
• Identify and implement process improvements
• Provide support to other departments and traders on reconciliation-related inquiries
• Supports the manager in documentation, implementation and mentoring of new process
• Representing department manager on meetings & projects during absences
• Act as a back up during team member's absence
• Perform audit walkthroughs and gathering of data and/or documents to support audit requests (internal/external)
• Perform other duties as assigned

Qualifications

• Experience in bank account reconciliation
• Experience with AS400/Global Bulk system an asset
• Accounting background required
• Solid computer skills including Excel and strong analytical skills
• Ability to work independently with minimal supervision; team player
• Ability to meet established deadlines in a fast paced environment
• Commitment to teamwork
• Demonstrated working knowledge of processes and procedures
• Excellent organizational skills
• Strong attention to detail and accuracy
• Availability to work shifts and statutory holidays if required

What Bank of America Offers Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees. Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization. Bank of America is an Equal Opportunity Employer Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position. Shift: Hours Per Week: 37.5 Apply tot his job Apply To this Job