Graphic Designer & Client Coordinator
A US-based online wedding stationery boutique is looking for a Graphic Designer & Client Coordinator to join our growing team! If you’re a detail-oriented designer who loves print design, enjoys working with clients, and takes pride in clear communication and beautiful results, we’d love to hear from you. This is a full-time remote contract position for candidates based in the Philippines.
About the Role
This role blends print-focused graphic design with email-based customer communication. You’ll be responsible for designing client proofs using our existing stationery templates, guiding clients through the proofing process, and preparing press-ready files for print. You’ll work directly with customers via email (and occasionally live chat or phone), so excellent written and spoken English is required. Our clients are planning one of the most important events of their lives, and we expect warm, professional, and confident communication.
Compensation
- Salary Range: ₱45,000 – ₱60,000 PHP, depending on experience, per month ($800 – $1,050 USD per month)
- 13th-month pay
- Paid time off (vacation + sick days)
- Internet stipend
- Salary review after 6 months, with annual increases based on performance
- Full-time remote contract position (employee is responsible for their own local taxes)
- Schedule
- Full-time (40 hours per week)
- Remote / work-from-home
- Overlap with U.S. business hours is required
Requirements
- Degree in Graphic Design or equivalent professional experience
- 1–5 years of graphic design experience
- Strong command of Adobe Creative Suite, especially Adobe InDesign
- Very strong written and spoken English
- Professional, upbeat, and friendly communication style
- Ability to work independently while following established processes
- Excellent attention to detail and strong design judgment
- Highly organized, with the ability to manage multiple projects at once
- Genuine interest in weddings and wedding stationery
Nice-to-Have (Not Required)
- Experience working in e-commerce
- Customer service experience (email, chat, or phone)
- Basic understanding of print production and digital printing
- Experience preparing press-ready print files
- Primary Responsibilities
- Design customer proofs using our stationery templates
- Communicate with clients via email throughout the proofing process
- Make revisions and refinements based on client feedback
- Prepare and submit press-ready files for print
- Maintain accuracy, consistency, and quality across all designs
- Answer customer inquiries via email, live chat, and occasional phone calls
Additional Responsibilities
- Administrative tasks as assigned
- Participation in internal projects and process improvements
- Supporting the team as needed during busy periods
A Day in the Life Your day will begin by reviewing emails from clients and making updates to their proofs. You’ll answer questions clearly and warmly, helping clients feel confident and excited about their wedding stationery. As new orders come in, you’ll gather the necessary files and carefully lay out each design, adjusting spacing, glyphs, and typography to create a clean, balanced, and beautiful result that stays true to the original template. Throughout the day, you’ll move between proof revisions, new orders, and customer questions. You’ll follow each order from initial design through final print preparation, staying organized and focused in a fast-paced environment. While the pace can be brisk, you’ll be supported by a collaborative and friendly team. You’ll end the day feeling proud of the work you’ve completed and the clients you’ve helped. Why Join Us?
- Stable, long-term remote position
- Clear processes and expectations
- Creative, supportive team culture
- Opportunity to grow your skills in print design and client communication
- Work on meaningful projects for couples celebrating an important milestone
TO APPLY: Please include a link to your design portfolio with your application. Submit your resume and a cover letter. Apply tot his job Apply To this Job