Client Services Manager
Apex Leaders custom-recruits industry experts for private equity firms, and they are seeking a Client Services Manager to facilitate connections between clients and industry experts. The role involves managing various client projects, ensuring successful outcomes, and exploring AI-powered solutions to enhance services and operations.
Responsibilities
- Match private equity clients with precise-fit industry experts
- Represent Apex Leaders to clients on projects for various service lines, primarily due diligence
- Understand client needs and think strategically to ensure success
- Source and speak with industry leaders and experts to ensure fit
- Facilitate introductions between clients and industry leaders
- Execute projects from start to finish and manage a variety of client projects through the engagement lifecycle
- Support ongoing company initiatives that accelerate the growth of Apex Leaders
- Proactively explore and implement AI-powered solutions to enhance services and operations
Skills
- Bachelor's degree from an accredited undergraduate institution or relevant equivalent experience required
- Level I: 1-3 years' experience in a professional client facing role required
- Level II: 4+ years' experience in a professional client facing role required
- Success starting, executing, and closing different projects at the same time
- Ability to work successfully independently and with a broader team
- Strong organizational and time management skills
- Strong work ethic with an ability to prioritize multiple projects or a heavy project load and other work
- Consultative approach working with clients
- Ability to communicate professionally and succinctly, both internally and externally, in verbal and written form
- A knack for creative problem solving and critical thinking
- Strong reasoning, judgment, and decision making skills
- Outstanding project management skills and attention to detail
- Ability to adapt to changing or new situations
- Ability to quickly learn and master new computer systems and software
- Experience in Mergers & Acquisitions (Private Equity)
- Experience in recruitment
- Experience at a B2C company is preferred (experience with distribution or category management would be especially valuable)
- Previous qualitative or market research experience is a plus
Benefits
- Hybrid, in office, and remote working options
- 100% employer-paid premiums on medical and dental insurance for the employee
- Voluntary life and pet insurance
- Wellness reimbursement
- 401K with matching
- Annual profit sharing program
- Extensive Paid Time Off (PTO) – 24 days of PTO + 11 paid holidays
- 6-week paid sabbatical after 5 years of service
- Paid parental leave
- Monthly culture events
- Volunteer initiatives
Company Overview