All roles

[Remote] Product Manager, Caper - Retailer Tooling

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing innovative solutions for grocery delivery and retail operations. The Product Manager for Retailer Tools at Caper will lead the development and execution of product strategies that enhance the functionality of smart shopping carts, ensuring they meet the needs of global retailers and improve operational efficiency.

Responsibilities

  • Own a critical product area and help define and drive the strategy, execution, and measurable outcomes
  • Deeply understand and articulate the what and the why behind our customers pain points to build and drive an outcome oriented product roadmap
  • Work extensively in our labs and retail partners to test features, observe user behaviors, and iterate quickly; support pilots and launches as needed
  • Lead the entire product lifecycle, from deep user and retailer discovery to final delivery. Use qualitative and quantitative research, retailer feedback, and industry best practices to identify new opportunities. Intake, validate, and convert new ideas into implementable projects with clear success metrics, and PRDs/specifications
  • Champion best-in-class design and user experiences
  • Drive cross‑functional alignment by partnering closely with Engineering, Hardware, Design, Data Science, Operations, and QA teams to deliver high-quality, scalable solutions; communicate tradeoffs, risks, and progress with transparency

Skills

  • 1+ years of Product Management experience
  • Experience with model training and evaluation
  • Strong experience directly working with complex data and analytics to make good decisions when confronted with ambiguity
  • Knowledge of design tools and strong design thinking practices
  • Strong understanding of an empathetic, flexible, and iterative approach to product development
  • Proven ability to communicate complex ideas clearly, influence cross-functional teams, and build alignment across multiple stakeholders at all levels
  • Entrepreneurial / startup experience is a plus
  • Background working with complex web-based software products involving advanced data systems, machine learning, computer vision, or enterprise B2B solutions

Benefits

  • Eligible for a new hire equity grant
  • Annual refresh grants
  • Highly market-competitive compensation and benefits

Company Overview

  • Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.instacart.com.
  • Company H1B Sponsorship

  • Instacart has a track record of offering H1B sponsorships, with 156 in 2025, 173 in 2024, 111 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.
  • Apply To This Job

    Related roles

    [Remote] SaaS Business Development Representative (m/f/d)

    Remote · USA Full-time

    Customer (Billing) Support Agent (Polish)

    Remote · USA Full-time

    Associate Development Manager - EA SPORTS Technology (12-month contract)

    Remote · USA Full-time

    Customer Service Specialist - Commercial Lines

    Remote · USA Full-time

    Underwriter I, Commercial Marine - Coast Underwriters Limited

    Remote · USA Full-time

    Legal Administrative Assistant - CBT

    Remote · USA Full-time

    [Remote] Product Support Representative

    Remote · USA Full-time

    Associate, Client Service, Brand Performance

    Remote · USA Full-time

    Customer Data Integrity Specialist

    Remote · USA Full-time

    RN Case Manager / RNCM (Home Health)

    Remote · USA Full-time

    [FULL TIME Remote] Overleaf Enterprise Sales Manager (US)

    Remote · USA Full-time

    Experienced Work From Home Customer Service Representative – Delivering Exceptional Amazon Customer Experience

    Remote · USA Full-time

    American Express Part-Time Customer Support Jobs @Remote

    Remote · USA Full-time

    Specialty Business Manager, Derm - San Diego, CA

    Remote · USA Full-time

    [Remote] Insurance Advisor, Sales & Service

    Remote · USA Full-time

    Remote Elixir/Phoenix Developer

    Remote · USA Full-time

    Quantitative Developer

    Remote · USA Full-time

    (No Experience/ Entry Level) Fedex Data Entry Specialist Remote

    Remote · USA Full-time

    Experienced Full Stack Data Entry Specialist – Ground Maintenance Technician

    Remote · USA Full-time

    Experienced Remote Live Chat Manager – Customer Service and Operations Leadership

    Remote · USA Full-time