Associate Technical Consultant
Brex is an AI-powered spend platform that helps companies manage their expenses with integrated solutions. The Associate Technical Consultant will guide customers through integration implementations, ensuring they have the necessary knowledge and support for a seamless experience with the Brex Platform.
Responsibilities
- Become a knowledgeable resource for our customers, guiding them on ERP architecture and business process flows with the support of the team
- Support customers through their implementation journey by joining calls to address integration matters and assist with escalations for systems like NetSuite, QuickBooks, and Sage Intacct
- Serve as a crucial link between customers and our internal teams, channeling valuable product feedback to help us build a better experience
- Engage closely with the broader Integration team, actively participating in knowledge sharing and continuous learning to build your expertise
- Collaborate with our Engineering, Product, and Design (EPD) partners to support the seamless rollout of new and updated integrations, ensuring our customers are set up for success
Skills
- 1+ years of experience in a customer-facing role, working with accounting systems (Quickbooks Online, Netsuite, Xero)
- Basic functional knowledge in the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, HRIS
- Excellent communication skills, with an ability to explain the functionality and benefits of different integrations
- A collaborative spirit and experience working with a team to solve problems
- Strong organizational skills with an ability to manage assigned tasks and a keenness to drive projects forward
- A knack for problem-solving and the ability to recognize when to seek guidance from the team for more complex or technical issues
Benefits
- Equity and other forms of compensation may be provided as part of a total compensation package
Company Overview
Company H1B Sponsorship