Program Assistant, Center for Effective Therapy

The Baker Center for Children and Families promotes the best possible mental health of children and families through research, intervention, training, and policy. The Program Assistant will provide a wide range of support services to various directors and staff, focusing on administrative and operational assistance in support of business and clinical operations at CET.

Responsibilities

• Coordinates the intake process for families by conducting in-depth clinical phone interviews with caregivers, coordinating with providers regarding client referrals, answering clinic questions, managing assessment scheduling, facilitating case assignment, and maintaining client waitlists
• Participates in weekly supervision, assessment, and evidence-based practice meetings
• Supports clinical staff by managing confidential documents and preparing supplies and equipment for assessments and treatment sessions
• Assists with office management services such as: checking in clients, processing payments, and communicating with clients via phone and email
• Coordinates with Directors of CET to maintain compliance with Department of Public Health standards
• Produces and distributes meeting minutes
• Assists in advertising and marketing efforts, such as creating, updating, and distributing brochures and other marketing materials
• Supports the Directors of CET in other administrative and operational support as needed
• Administers, scores, and interprets standardized assessment questionnaires and support undergraduate volunteers in these efforts
• Assists in writing portions of diagnostic assessment reports and pediatrician letters
• Administers behavioral assessments of children’s emotional and social development during initial evaluation
• Uses skills and principles of Parent Child Interaction Therapy (PCIT) to effectively engage in play with youth

Skills

• A Bachelor's degree (or foreign equivalent) in Psychology, or related field, from an accredited academic program
• 1-2 years of clinical experience with children
• Excellent interpersonal, organizational, and communication skills that allow for skillful interactions with caregivers, children, staff, undergraduate volunteers, and professionals from other fields
• Strong project coordination skills
• Ability to work and complete assignments independently
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Must be able to demonstrate discretion and independent judgement while collaborating with a team
• Experience with statistical analysis for quality improvement or evaluation purposes
• Knowledge of mental health, education, child welfare, and/or juvenile justice systems

Benefits

• Medical (Blue Cross/Blue Shield)
• Dental and Vision options
• 50% discount on monthly MBTA passes
• Immediate enrollment into retirement, with company contribution (4%) and match up to (4%) after 2 years of employment
• Opportunities to get involved in various department/organization improvement committees and activities

Company Overview