Business Development Representative

TapMango is seeking a driven and strategic Business Development Representative to fuel their growing mid-market sales motion. In this role, you will be responsible for generating high-quality pipeline by engaging senior decision makers at multi-location brands across various sectors such as restaurants and retail.

Responsibilities

• Own top-of-funnel pipeline creation through strategic outbound prospecting into defined mid-market segments (typically 5–50+ locations)
• Research target accounts to personalize outreach and demonstrate a strong understanding of each prospect’s business
• Engage senior stakeholders—including Owners, Founders, CMOs, and Operations leaders—in value-driven conversations
• Uncover pain points related to customer engagement, retention, and growth through thoughtful discovery
• Book qualified discovery meetings for Account Executives and ensure strong handoff context
• Maintain accurate CRM activity, pipeline tracking, and reporting
• Collaborate closely with Account Executives, Marketing, and Sales Leadership to refine messaging and targeting
• Continuously test, iterate, and improve outbound sequences, messaging, and vertical-specific approaches

Skills

• 1–3+ years of BDR/SDR experience, ideally selling into mid-market or SMB+ accounts
• Confidence and professionalism speaking with senior decision makers
• Strong written and verbal communication skills with an emphasis on personalization
• Curious, coachable, and resilient mindset with a desire to grow in sales
• Highly organized and comfortable managing multiple accounts and outreach efforts
• Metrics-driven with a strong sense of ownership and accountability
• Experience selling SaaS, martech, fintech, or restaurant/retail technology is a strong asset

Benefits

• Generous time off plan
• Hybrid work - we will to assist with making your remote office space as comfortable as possible
• Continuous virtual coaching and support
• Comprehensive health benefits
• Subsidized gym membership
• Performance recognition
• Professional development program
• Growth opportunities (we really mean it!)

Company Overview