Communications and Content Specialist

About the position About the Job The Marketing & Communications department is expanding its scope to facilitate marketing and communications across the entire DIS student journey – from when prospective students first hear about DIS through their semester abroad. Using our digital platforms, we're reimagining a seamless, student-centered experience where story, brand, and community come together. Within this broader vision, the Communications & Content Specialist plays a critical role in the predeparture and onsite phases of the student experience. This role is hands-on, collaborative, and student-centered. You'll be the driving force behind executing our student communications across multiple digital platforms - writing, managing, and optimizing content that helps students feel informed and engaged. You'll partner with teams across our Copenhagen, Stockholm, and St. Paul offices to ensure messaging is integrated and aligned across the student journey. You'll also explore innovative ways to leverage technology – including AI-driven tools – to personalize communications and create more engaging, impactful experiences for students. Apply for the position here. The application deadline for this position is January 2nd, 2026.

Responsibilities

• Student communications content production & management Write and manage student communications across multiple digital platforms (learning management system, mobile/web app, newsletters, website, orientations) to guide students once they are accepted into DIS through their semester/summer term.
• Write and maintain engaging, timely content that guides students from predeparture through their DIS term Implement targeted communication approaches that leverage platform technology for audience segmentation and personalized messaging
• Identify connections across platforms to create a cohesive, integrated student experience that feels personalized and impactful
• Explore and apply digital and AI-driven tools to write personalized communications, create multimedia content, and elevate the student experience – ensuring students feel informed and engaged
• Collaborate with Copenhagen-based Communications & Content Specialist to ensure predeparture and onsite messaging aligns with marketing language and brand voice, and partner on retention campaigns
• Develop and maintain parent communications to strengthen engagement, clarity, and trust for families
• Communications integration & consultation Ensure communications across departments and offices are integrated, consistent, and strategically aligned throughout the student journey.
• Work collaboratively with internal teams across Copenhagen, Stockholm, and St. Paul offices to create integrated messaging that supports strategic communication priorities
• Consult on communication needs and recommend solutions that meet objectives while following organizational norms and brand standards
• Gather and apply feedback from internal and external stakeholders to continuously refine and improve communication effectiveness
• Administrative and other duties Support Marketing & Communications team operations and represent DIS at partner institutions.
• Provide support to Marketing & Communications team members on cross-functional projects and initiatives
• Represent DIS at U.S. partner institutions' study abroad fairs and orientations to strengthen engagement and gather student feedback and insights on communication trends and needs
• Approximately 3 weeks of travel annually to our Copenhagen and Stockholm offices

Requirements

• Bachelor’s degree in Communications, Marketing, English, or related field, and 2 years of professional experience, or a combination of education and experience to equal at least six years
• Strong creative writing skills with the ability to craft clear, engaging, and inclusive messages across multiple formats and platforms
• Demonstrated ability to work with brand standards (voice, tone, messaging pillars, and visual identity) to communicate effectively with target audiences
• Experience with digital communication tools, targeted messaging strategies, and/or platform optimization - with curiosity for exploring new ways to leverage technology to enhance communication effectiveness
• Ability to manage timelines, stakeholders, and deliverables for communication projects
• Ability to perform basic platform administration and maintenance tasks to ensure reliability and accessibility

Nice-to-haves

• DIS alum
• Experience in multimedia content development (video, graphics)
• Familiarity with the study abroad field or higher education/nonprofit communications
• Experience working effectively across cross-functional and geographically distributed teams
• Adaptability and ability to learn quickly in a fast-paced, evolving environment
• Strong collaboration and interpersonal skills

Benefits

• professional development
• generous benefits
• a hybrid work environment
• tuition assistance at the University of Minnesota
• health insurance
• retirement plans
• tuition benefits
• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

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