Analyst-Control Management
American Express is a company with a long history of innovation and a commitment to its customers and employees. The Analyst, Control Management Reporting & Analytics will support the Global Servicing Group by managing risk and controls to ensure compliance with global legal and regulatory requirements, while collaborating with internal teams to support data requests and define reporting requirements.
Responsibilities
- Support the reporting strategy that effectively supports GSG’s Conduct Risk and Regulatory Self Business Testing programs, that embed strong data governance principles to ensure accuracy, consistency and data quality
- Analyze and create visualizations using Tableau, Power BI, Python, Excel etc
- Liaise with Testing Strategy teams to ensure requirements are met across all functions and markets
- Timely and accurate response for audit and regulatory requests
- Work to improve current processes via automation opportunities to create efficiencies
- Communication skills, both verbal and written; ability to articulate business problems and implement solutions
- Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization
Skills
- 1-2 years experience working in analytics, business intelligence, data science or related equivalent experience
- Excellent programming skills on SQL/HQL
- Proficient in MS Excel and PowerPoint
- Hands on experience in creating visualization using Tableau
- Strong quantitative and analytical skills
- Strong business acumen and problem-solving skills, conceptual and creative problem solver
- Knowledgeable on Data Management standard methodologies
- Strong project management skills, ability to work on multiple projects, and work effectively in a team environment
- Adaptability to work within tight deadlines and changing priorities
- Strong programming/analytic skills are required (SQL, R, PYTHON, HIVE etc)
- Working experience in reporting (i.e. data visualization, Tableau, PowerBI, MS Excel)
- Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Experience and proven record of statistical analysis and experience in statistical modeling techniques (e.g., regression, cluster analysis, segmentation) and analytics/Econometrics to effectively solve complex business problems
- Experience working with large datasets, ODL, identifying ingestion issues and proactively collaborating to resolve data related issues
- Flexibility and adaptability to work within tight deadlines and changing priorities
- Ability to compile and communicate complex data analysis
- Desire to innovate and work on challenging projects and ability to adapt to dynamically changing environment
- Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions
- Python experience preferred
- Bachelor's Degree preferred (Data Analytics, Computer Science, Physics)
- Power BI and LUMI experience preferred
- Drive and deliver Regulatory/Governance reports for Testing, Compliance & Operations/Frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python etc
- Work closely with program intake/management, business, testing and compliance teams to ensure reporting requirements are met across all functions and markets
- Analyze and create visualizations using Tableau, MS Excel etc
- Timely and accurate response for audit and regulatory requests
- Work to improve current processes via automation opportunities to create efficiencies
- Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization
- GSG knowledge and expertise
- Experience working with large datasets and machine learning algorithms to develop best in class predictive modeling (including neural networks)
- Ability to challenge the status quo and drive continuous improvements
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview