[Remote] Field Service Technician (Remote – Billings, Montana)

Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is a company that provides innovative physical and digital mailing and shipping technologies. They are seeking a Field Service Technician to enhance client experience and maintain mailing and shipping operations through technical expertise and customer service.

Responsibilities

• Delivering exceptional customer service that drives client satisfaction, retention, and trust
• Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
• Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
• Manage a multi‑zip‑code territory within 4 hours of Billings, MT, with up to 80% driving time
• Use hand tools and small power tools to perform repairs, maintenance, and installations
• Maintain a safe, clean, and professional work environment always

Skills

• Enjoy working with and repairing mechanical or electrical components
• Comfortable with significant driving time and working independently in the field
• Motivated by the opportunity to earn additional income through service and parts sales
• Can lift 55+ lbs and bend, squat, stoop, or stand for extended periods
• Have a valid driver's license, clean driving record, and reliable transportation
• Familiar with Windows, PCs, and basic networking
• Experience with automated or electro-mechanical equipment

Benefits

• 10% incentive on any service or parts sales you present to clients

Company Overview

Company H1B Sponsorship