[Remote] Sales Support Analyst, Amazon
Note: The job is a remote job and is open to candidates in USA. Harvest Group is a trusted integrated commerce agency specializing in serving CPG suppliers. The Amazon Sales Support Analyst will support the day-to-day execution of client Amazon strategies, working closely with the Amazon Account Manager on operations related to Amazon Seller and Vendor Central.
Responsibilities
- Gain a solid understanding of how our client and company strategy aligns with Amazon’s direction and goals
- Ensure the daily operations of Amazon Seller and Vendor Central are executed swiftly and with excellence
- Oversee and manage the current product listings, as well as new listing creation
- Open, track, and respond to cases regarding errors or other communications with Amazon
- Chargeback tracking and dispute management
- FBA inventory shipment creation and tracking
- Reporting and analytical support
- Perform all other duties assigned
Skills
- At least 1-2 years of experience in the eCommerce ecosystem
- Experience leveraging data into actionable insights
- Radical curiosity of retail and the constantly changing marketplace
- Detail-oriented with an ability to juggle multiple projects in a fast-paced environment
- Proven ownership mindset
- Ability to proactively and creatively problem solve (as an individual and with a team)
- Excellent written & verbal communication skills
- Strong Word, Excel, and PowerPoint skills
- Experience with Amazon Seller and Vendor Central
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Charitable Gift Matching Program
- Volunteer Hours
Company Overview