Account Manager, SMB
Engine is transforming business travel into a personalized and simple experience. As an Account Manager for SMB, you will build relationships to drive growth and retention of the Hotel Engine product by utilizing a consultative sales approach to meet customer needs.
Responsibilities
- Drive monthly growth by upselling Hotel Engine across our existing customer base
- Generate new business opportunities within account base to meet and exceed target quota
- Present Hotel Engine's value position in the unmanaged travel space with expertise
- Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes
- Support expansion leads for existing accounts
- Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge
- Consistently meet or exceed daily KPI requirements
Skills
- 1-2 years of experience as an Account Manager, Account Executive, or in B2B sales
- Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day
- Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
- Strong organization skills with a track record of retaining and expanding existing customer base
- Experience in utilizing tech stack to identify trends in customer account usage
- Strong business acumen to partner with our customers to drive solutions to their business problems
- Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred
Benefits
- Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
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