Experienced Customer Solutions Architect – Enterprise Microsoft 365 Deployment and Transformation Expert

At arenaflex, we're on a mission to empower every person and every organization on the planet to achieve more. As a Customer Solutions Architect, you'll play a pivotal role in helping our enterprise customers unlock the full potential of the Microsoft 365 suite, driving business transformation and IT modernization through expert guidance, technical deployment, and strategic partnerships.

About arenaflex

arenaflex is a leading innovator in the technology industry, driven by a growth mindset, a passion for innovation, and a commitment to empowering others. Our culture is built on the values of respect, integrity, and accountability, fostering a culture of inclusion where everyone can thrive. As a member of our team, you'll be part of a dynamic community that values collaboration, creativity, and continuous learning.

Responsibilities

As a Customer Solutions Architect, you'll be responsible for:

• Engaging and developing relationships with select arenaflex enterprise customers to ensure they maximize the value of their Microsoft 365 investment
• Providing trusted technical guidance and best practices to help customers design and deploy their Microsoft 365 solutions, overcoming hesitancy and gaining commitment to move forward
• Coordinating with arenaflex scale resources and partners to deliver deployment plans, resolving escalations and delays as needed
• Serving as the chief deployment coordinator, demonstrating technical and project governance capabilities
• Identifying customer deployment, revenue, and transformation opportunities through consistent evaluation of customer environments
• Engaging with customer business and technical leaders, coordinating with account teams and partners
• Delivering briefings on relevant technical solutions and strategies

Embodying our Culture & Values

At arenaflex, we're committed to creating a culture of inclusion, respect, and accountability. As a Customer Solutions Architect, you'll be expected to embody our values and contribute to a positive, collaborative work environment.

Qualifications

To be successful in this role, you'll need:

• A Bachelor's Degree in Computer Science, Engineering, Supply Chain, or a related field, and 2+ years of experience in technical program/product management, coding, software development/delivery work
• OR equivalent experience
• 1+ year of technical knowledge of the Microsoft 365 suite (Intermediate level across suite, proficient level on at least one workload, e.g., management or security)
• 1+ year of experience explaining technical scenarios, roadmap, key solutions, and technical architectures supported by Microsoft 365
• 1+ year of experience with Microsoft 365 planning and deployment with enterprise customers

Other Requirements

* Ability to meet arenaflex, customer, and/or government security screening requirements, including: + Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter + Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions

Preferred Qualifications

* 5+ years of experience in technical program/product management, coding, software development/delivery work

• 3+ years of technical consulting, IT administration, support, project management, customer success management, or related work
• Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
• Proficient customer communication skills and ability to collaborate within and outside of arenaflex
• Ability to explain key solutions and technical architectures in Microsoft 365 and associated technologies
• Proven track record delivering on team revenue or usage targets
• Ability to travel up to 25%
• 1+ year of customer-facing experience

Compensation and Benefits

arenaflex offers a competitive compensation package, including:

• A base salary range of USD $98,300 - $193,200 per year, with a different range applicable to specific work locations
• Benefits and other compensation, including health insurance, retirement plans, and paid time off
• Opportunities for career growth and professional development

How to Apply

If you're passionate about empowering others and driving business transformation through technology, we encourage you to apply for this exciting opportunity. Please submit your application by July 30, 2024, and join our team of innovators and change-makers at arenaflex. Apply Now!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates of all backgrounds and perspectives. If you need assistance or a reasonable accommodation during the application process, please don't hesitate to reach out. Apply for this job