Sales Development Representative
Monotype is a leading company recognized for its innovative design solutions, specializing in typefaces and font technologies. They are seeking a motivated Sales Development Representative to engage potential customers, qualify leads, and collaborate with sales and marketing teams to enhance lead generation efforts.
Responsibilities
- Identify, research, and engage potential customers through outbound prospecting (primarily by email & phone)
- Qualify leads and schedule discovery meetings for our Account Executives
- Collaborate closely with marketing and sales teams to refine messaging and improve lead generation efforts
- Focus on the value that Monotype brings to an organization by understanding the pain points that prospective customers are currently experiencing
- Pass qualified opportunities to Americas new business Sales team, based on established rules of engagement
- Maintain accurate records of all customer interactions in our CRM system
- Learn the ins and outs of our products and the creative SaaS space to confidently speak with prospects
- Continuously improve by testing outreach strategies, sharing feedback, and participating in team training sessions
Skills
- 6+ months in a customer-facing or service role (retail, hospitality, support, etc.)
- Proactive mindset
- Curious and not afraid to take initiative
- Strong written and verbal communication skills
- Comfortable talking to anyone
- Thoughtful approach to situations
- Ability to make smart decisions and follow through
- Excited to build a career in sales
- Open to learning fast in a collaborative, creative environment
- Comfortable using CRM tools, email, and modern workplace software
- Sales experience
Benefits
- Extensive development and training offerings.
- Highly engaged Events Committee to keep work enjoyable.
- Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs.
- Flexible work arrangements and unlimited vacation and sick time.
- Generous 401k match to save for your future, and so much more!
Company Overview