Inbound Sales Consultant - Base Pay + Uncapped Incentive (Hybrid - Grand Rapids, MI)
Farmers Insurance is seeking persuasive communicators for their Inbound Sales Consultant role. In this hybrid position, you will respond to customer inquiries, promote insurance products, and provide exceptional customer service to help clients protect their assets.
Responsibilities
- Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
- Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Skills
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high energy environment
- Desire for a long-term career within the insurance industry
- Proven ability to take initiative, solve problems, and prioritize tasks
- Direct sales skills, and the aptitude to influence customers and close the sale
- Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
- Must be eligible to obtain resident/non-resident property and casualty license in all required states
- High school diploma or equivalent required
- Obtains resident/non-resident property and casualty license
- Completion of required additional training
- Bachelor's degree preferred
Benefits
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Company Overview
Company H1B Sponsorship