Director, Internal Controls

Overview

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the CareTria Team! The Director, Internal Controls, is responsible for developing, maintaining and strengthening the organization's internal control environment. Key duties include overseeing the documentation, evaluation, and testing of business process controls, ensuring compliance with Delegation of Authority (DOA) requirements across all Revenue and Expense functions, partnering with business units to review contracts for policy adherence, and managing the annual external audit process. This role leads the design and implementation of internal controls for the new ERP system and collaborates closely with finance, legal, and external auditors to ensure controls are effective and compliant. Success requires hands-on leadership, expertise in internal controls, and the strategic vision to support Knipper Health's continued growth. Brand new exciting remote role! Must be available to travel to corporate offices ( NJ/KY/IN/FL) when necessary.

Responsibilities

Internal Controls Framework & Documentation

• Develop, maintain and enhance the organization's internal control framework in accordance with industry standards and company policies
• Document end-to-end business processes, workflows, and key controls, including control objectives, risks, and control owners
• Conduct regular updates to control documentation to reflect process changes, system enhancements, and regulatory requirements

Control Testing & Monitoring

• Develop and execute annual testing plans for key controls across operational, financial, and compliance processes
• Perform and design operating effectiveness testing; identify control deficiencies; track remediation activities with process owners
• Prepare clear, concise reporting on control performance, deficiencies, and remediation progress for senior leadership
• Support external audits by providing documentation, testing evidence, and control explanations as needed

Delegation of Authority Oversight

• Maintain and update the Delegation of Authority matrix and related documentation
• Ensure business processes comply with DOA requirements and identify gaps or improvement opportunities
• Monitor adherence to approval limits and escalate exceptions or non-compliance trends

Review of Customer & Vendor Contracts

• Review customer/vendor agreements and related documents to ensure alignment with company policies, including revenue recognition, pricing approvals, DOA requirements, and operational controls
• Partner with Legal, Finance, and Commercial teams to strengthen pre-execution contract controls and mitigate risk
• Recommend control enhancements for contract management processes

ERP Implementation & Control Integration

• Collaborate with the ERP project team to design and implement internal controls within the new system, including automated controls, workflows, segregation of duties, and data governance elements
• Participate in system testing, UAT, and validation of controls prior to go-live
• Ensure process changes resulting from ERP implementation are documented and properly controlled

Continuous Improvement & Risk Management

• Identify opportunities to streamline, automate, or strengthen controls across business processes
• Provide guidance and training to control owners and business stakeholders on internal control requirements and best practices
• Support risk assessments and contribute to enterprise risk management activities

The above duties are meant to be representative of the position and not all-inclusive.

Qualifications

Education and Experience:

• Bachelor's degree in accounting, Finance, or Business Administration
• Minimum of 10 years of experience internal audit, internal controls, compliance, risk management, or related functions; with exposure to healthcare, pharmaceutical distribution, or logistics industries preferred
• Professional certifications (CPA) a plus

KNOWLEDGE, SKILLS & ABILITIES:

• Strong understanding of internal control frameworks (COSO), risk management concepts, and process design
• Ability to document processes clearly (e.g., flowcharts, narratives, matrices)
• Excellent analytical skills and attention to detail
• Proficiency in ERP software (NetSuite)
• Strong communication skills and the ability to work with stakeholders at all levels
• Ability to manage multiple projects and deadlines in a dynamic environment
• Proficiency with Microsoft Office; experience with audit or Governance, Risk & Compliance (GRC) tools preferred
• Ability to work independently while collaborating cross-functionally in a dynamic, fast-paced environment

PHYSICAL DEMANDS:

• Ability to work for extended periods at a computer workstation and use standard office equipment
• Ability to participate in meetings, both in-person and virtually, which may require sitting or standing for extended periods
• Ability to travel occasionally to company offices or external meetings, as required
• Visual acuity sufficient for reading and reviewing detailed reports and documentation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply tot his job Apply To this Job