Senior Director, Operations – Regional CA
Job Description:
- Provide strategic leadership for a key hub warehouse with the potential of additional regional warehouse sites, ensuring alignment with Exol’s goals and operational objectives.
- Oversee the performance of operations managers and their respective teams, ensuring consistent and efficient operations across all locations.
- Assume full responsibility for the P&L of site and/or multiple sites within the region.
- Manage financial performance, including budgeting, cost control, and revenue growth, while ensuring the operational goals are met within financial targets.
- Drive the execution of best practices in warehousing, logistics, and supply chain management across all locations.
- Lead continuous improvement initiatives and ensure both conventional and automated operations meet productivity, quality, and sustainability goals.
- Lead, mentor, and develop a team of operations managers and their direct reports across multiple locations.
- Foster a culture of leadership, collaboration, and high performance across the regional team.
- Develop and implement long-term operational strategies to improve performance, optimize resource allocation, and drive growth in alignment with Exol's national goals.
- Collaborate with senior leadership on corporate strategies and initiatives.
- Ensure adherence to all safety regulations and compliance standards across all sites.
- Oversee vendor relationships and manage procurement for all sites, ensuring that the organization receives the best quality services and products at competitive prices.
- Negotiate contracts and SLAs to optimize cost-effectiveness and operational efficiency.
- Oversee the integration and optimization of automated systems and warehouse technologies to ensure operational efficiency and cost savings.
- Build and maintain strong relationships with key clients. Ensure high levels of customer satisfaction by delivering exceptional service across all warehouse sites.
- Regularly monitor and report on operational performance, financial results, and KPIs to the executive team. Utilize data and insights to make informed decisions, optimize site performance, and meet overall company objectives.
- Lead the company’s efforts in sustainable logistics practices across all sites, ensuring that Exol remains at the forefront of environmentally responsible supply chain solutions.
Requirements:
- Bachelor’s degree in Supply Chain Management, Engineering, Logistics, Business Administration, or a related field.
- A Master’s degree or MBA is preferred.
- Minimum 10 years of experience in operations management within the logistics, warehousing, or supply chain industry, with at least 5 years in a senior leadership role overseeing multiple sites or regions.
- Proven track record of managing large teams and full P&L responsibility.
- Proven ability to lead and inspire large teams across multiple locations.
- Strong strategic vision, decision-making, and problem-solving abilities.
- Extensive experience in managing P&L, budgeting, forecasting, and driving financial performance.
- Ability to analyze financial reports and implement corrective actions to optimize site profitability.
- Expertise in managing both conventional and automated warehouse operations.
- In-depth knowledge of WMS, material handling systems, supply chain logistics, and inventory management.
- Strong project management skills with a proven ability to lead large, complex initiatives and meet deadlines within budget.
- PMP or similar certifications are a plus.
- Experience in overseeing warehouse automation technologies and integrating them into traditional operations for efficiency gains.
- Familiarity with advanced logistics and automation tools is a plus.
- Exceptional communication and interpersonal skills.
- Strong ability to negotiate with vendors and manage supplier relationships.
- Proficiency in Microsoft Office, ERP systems, and warehouse management software (WMS).
- A passion for sustainability and environmentally conscious practices in logistics.
- Results-oriented, with a proven ability to drive continuous improvement initiatives.
Benefits:
- medical
- dental
- vision
- disability
- 401K
- PTO
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