Credit Controller 2 - Italian Speaking - Fixed Term Contract

About the position What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Italian speaking Credit Controller - Fixed Term Contract Hub and Hybrid Cambridge We have a fantastic opportunity for an Italian Speaking Credit Controller to join our AR team which is based in Cambridge. This role is a fixed term contract, ideally starting January 2025 until 31st July 2025. The role is hub and hybrid with the expectation of one day a week (Thursday) in the office to collaborate with the onsite team. Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more! Why you: To be successful in this role you will have a solid background within Accounts Receivable, offering the highest levels of service internally and externally. Ideally you will have experience with SAP software, possess great relationship building skills, an eye for detail and be able to work under pressure and to tight timescales. You'll enjoy being customer focused, and working in collaboration with teams, you’ll be working with our Spanish speaking customers to arrange payment of overdue accounts along with our internal functions to ensure a smooth running of the account. Fluent Italian and English skills are essential in this role and fluency in Italian would also be advantageous. The Role Day to day as a professional credit controller you will be supporting the accounts receivable function by collecting debt, monitoring credit, and resolving customer disputes. This role will be working in a fast paced environment, to tight deadlines and to KPIs. Join a global leader in genomics, where innovation meets purpose. At Illumina, you’ll be part of a mission to improve human health by unlocking the power of the genome—while advancing your career in a collaborative, forward-thinking environment. Ready to make an impact? Apply today and help us shape the future of healthcare. We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship. The potential of genomics to change the world is unparalleled. At Illumina, we are leading the way. Our technology empowers researchers and clinicians globally to improve cancer treatments, change the course of diseases, protect the environment, and fight food insecurity. We are made up of dedicated professionals, all-in on creating a better world – and we need every skill set on our path to making genomics useful for all. Learn more about life at Illumina.

Responsibilities

• Contacting overdue customer accounts to arrange payment
• Reviewing the credit status of customer and providing recommendations for credit block
• Posting and allocating cash receipts
• Distribution of customer statements and dunning letters
• Resolving account queries and disputes
• Providing support for audit requests
• Review customer held orders
• Collaborating with customer service and sales functions to ensure highest level of customer satisfaction.

Requirements

• solid background within Accounts Receivable, offering the highest levels of service internally and externally
• Fluent Italian and English skills are essential in this role

Nice-to-haves

• experience with SAP software
• great relationship building skills
• an eye for detail
• be able to work under pressure and to tight timescales
• fluency in Italian would also be advantageous

Benefits

• flexible time off
• private medical insurance
• compassion and care time off
• leisure travel insurance
• pension
• employee stock purchasing program
• volunteer time off

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