Associate Manager Clinical Support, CareBridge
Elevance Health is a health company dedicated to improving lives and communities, and they are seeking an Associate Manager Clinical Support. The role involves overseeing the workflow of clinical support staff, assisting in problem-solving complex issues, and collaborating with internal departments on various projects.
Responsibilities
- Serves as a subject matter expert in the administrative and operational processes
- Assists in problem solving complex issues and cases, such as provider calls, e-services, and authorization issues
- May answers calls from providers and members and responds to phone inquiries
- Oversees out of network and chart review administrative processes
- Works to streamline processes to ensure productivity and accuracy
- Collaborates with internal departments on special projects and reporting
- Hires, trains, coaches, counsels, and evaluates performance of direct reports
Skills
- Requires high school diploma or equivalent with experience in the health field; or any combination of education and experience, which would provide an equivalent background
- Proficient in Microsoft Office Programs
- Experience in working with and pulling data
- BA/BS degree in health or human services preferred
- 6 to 12 months of managerial and/or supervisory experience preferred
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical, dental, vision, short and long term disability benefits
- 401(k) +match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Company Overview
Company H1B Sponsorship