Sales Associate - Bilingual in Spanish
Ria Money Transfer is a leading provider of financial services, specializing in global money transfers and other related services. The Sales Associate - Bilingual in Spanish will interact with customers to process transactions, assist with inquiries, and ensure a high level of customer service.
Responsibilities
- Interact with customers face-to-face to process all of Ria's products, including money transfers, money orders, and buying/selling foreign currency
- Accurately verify or enter customer information into our systems
- Assist customers courteously with inquiries such as questions about our services, service cancellations, or other Ria locations
- Recognize and resolve problems, issues, or complaints during queries, or escalate them to the management team as needed
- Stay up to date with Ria's products, services, and policies
- Balance your cash register and prepare cash for bank deposit
- Prepare daily transaction records
- Perform other duties as assigned by colleagues and superiors
Skills
- Ability to speak English & Spanish
- Flexibility to work various schedules, including weekends
- Basic computer skills, with the ability to use MS Word and Excel
- Strong customer service skills
- A valid work permit is required
- Cash handling experience is highly preferred
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan with match
- Employee Stock Purchase Plan
- Paid Vacation / Sick Leave
- Hybrid Work Schedule
- Tuition Assistance
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Company Overview