[Remote] Healthcare Inside Sales Agent (Remote)
Note: The job is a remote job and is open to candidates in USA. Better Health is on a mission to disrupt the home medical supply sector by offering comprehensive care solutions. As an Inside Sales Agent, you will engage with warm leads to identify their needs related to chronic conditions and guide them toward insurance-covered cognitive behavioral therapy solutions.
Responsibilities
- Engage in consultative sales conversations with warm leads, identifying their needs related to chronic pain, stress, anxiety, or mental health support, and guiding them toward insurance-covered VR-based cognitive behavioral therapy (CBT) solutions
- Strategically manage objections, transforming hesitations into opportunities to highlight Better Health’s unique value proposition and how it can help member’s needs
- Build trust and nurture relationships through meaningful conversations, guiding leads toward becoming Better Health members
- Develop a deep understanding of our products, services, and the medical conditions we support, ensuring clear and confident communication
- Continuously refine your outreach strategy using QA feedback, analyzing call performance, practicing mock-calls and applying lessons learned from previous interactions
- Collaborate with internal teams to resolve bottlenecks, ensuring a smooth transition from inquiry to enrollment
Skills
- 1-3 years of experience in consultative or outbound sales and dialer/call-center environment, with a talent for building rapport and creating connections
- Skilled at thinking on your feet and effectively addressing objections to steer conversations toward positive outcomes
- Self-motivated, thrive in a fast-paced startup environment, and are eager to make a tangible impact on people's lives
- Excel at turning challenging or 'uncomfortable' conversations into comfortable, productive exchanges
- Passion for improving lives, particularly within the healthcare space, and are excited to help individuals manage chronic conditions with dignity and ease
- Speak Spanish fluently to better support a diverse customer base!
Benefits
- Performance-based commission
- Generous health insurance
- PTO
- Fully remote work
Company Overview