[Remote] Marketing Communications (MarCom) Manager

Note: The job is a remote job and is open to candidates in USA. Zoetis is a leader in animal health, dedicated to advancing care for animals through innovative solutions. They are seeking a Marketing Communications & Operations Manager to support their Retail Marketing Team, focusing on developing retail content and managing communications with key partners. The role requires collaboration, creativity, and excellent project management skills.

Responsibilities

• Lead and manage the development of best-in-class retail content and creative. Assist the Communications & Merchandising Manager with anticipating and prioritizing content and creative requirements for the Retail Marketing Team. Ensure that agencies and customers adhere to brand and retail creative guidelines; suggest improvements and revise guidelines as necessary. Develop SOPs that incorporate customer specific requirements, improve efficiency, and institutionalize ways of working. Partner with key stakeholders (e.g., Retail Team, Retail Customers, Brand Marketers, Regulatory, Legal, Medical, Corporate Communications, etc.) to secure alignment and achieve timely approvals. Serve as the primary point of contact for the creative agency. Manage agency team relationship, ensuring on-strategy deliverables, timely interaction, and appropriate follow through. Work closely with CRC Coordinator to understand status across all jobs and proactively lead the resolution of roadblocks.
• Manage the planning, development, and implementation of Retail communications. Includes the development and/or revision of internal talking points, external announcements, annual pricing and policy updates, and more. Develop SOPs to formalize Retail Communications and serve as a liaison with Brand Marketing, Corporate Communications, etc. Work directly with customers as necessary to ensure seamless transfer of assets, answer questions, and more. Support team presentation development and manage related agencies.
• Manage the retail content asset library and ensure compliance. Develop and maintain governance documents and processes related to the development, syndication, and maintenance of creative assets. Ensure creative assets within Salsify are compliant, accurate, and up to date. Audit customer product detail pages, brand pages, and marketing creative to validate compliance and to identify gaps. Develop and maintain internal resources including but not limited to ad catalog, competitive assessments, CTAs, etc. that may be used as reference and for continuous improvement.
• Manager customer meeting schedule and logistics for industry events. In partnership with Account and Marketing Teams, coordinate schedules across accounts for key events such as VMX and WVC. Partner with meeting management to secure rooms, hospitality, and more to ensure successful and seamless customer meetings.
• Manage and track the Retail Advertising and Promotion budget. Assist Head of Retail Marketing with purchase orders, invoice processing, and billing reconciliation throughout the year. Ensure accurate tracking of marketing spend and adherence to accounting deadlines.

Skills

• 5+ years’ experience in marketing communications
• Experience working within a highly regulated industry; preferable animal health pharmaceuticals
• Bachelor’s Degree in Communications, Marketing or a related field
• Ability to manage projects and budgets with excellent attention to detail
• Ability to confidently manage agency partners and stakeholders
• Proficiency in job specific applications (Excel, PowerPoint, Asana, Veeva Vault, SAP, etc.)
• Consumer and/or pet industry experience

Benefits

• Healthcare and insurance benefits beginning on day one
• A 401K plan with a match and profit-sharing contribution from Zoetis
• 4 weeks of vacation

Company Overview

• Zoetis is an animal health company that advances care for animals and supports their health and wellbeing. It was founded in 2013, and is headquartered in Parsippany, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://www.zoetis.com.

Company H1B Sponsorship

• Zoetis has a track record of offering H1B sponsorships, with 126 in 2025, 80 in 2024, 89 in 2023, 126 in 2022, 47 in 2021, 63 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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