Business Contract Management, Revenue Operations (RevOps Team) - Capital One Software - (Remote)

About the position Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. Capital One Software is the Line of Business that supports Capital One's imperative to make our software available to others. The Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud. Capital One has been building cutting edge SaaS products, and now we are ready to release our own set of products externally. Capital One Software is seeking a Business Contracts Manager to join our Revenue Operations team (RevOps). As part of our Software Go To Market Team, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. As a Business Contracts Manager, you will work in a collaborative environment that values insight, creative thinking, problem solving, intellectual curiosity and a growth mindset. You will work closely with internal business, sales, legal, platform and other stakeholders to drive effective contract management and business decisions. As a key partner in negotiating contracts with prospective customers, this role is essential in the execution of an agreement to manage and mitigate risk and lay out the responsibilities of the parties. If you enjoy connecting with others, collaborating on cross-functional teams and negotiating deals, we are looking for you. Come be a part of something special where you work with teams who appreciate your contributions, and where your thoughts and ideas are encouraged.

Responsibilities

• Detailed Review of Non-Disclosure Agreements, Services Agreements, and Order Forms to assess business impact, ensure obligations can be operationalized, and remove blockers in the negotiation process.
• Address business-oriented contract redlines and work to develop consistency and standardize playbooks, escalating when needed and engaging with Legal stakeholders when needed.
• Leverage tools like DocuSign CLM and Salesforce to develop dashboards to visualize contract volume and status, and analyze common themes in customer negotiations.
• Become familiar with our end-to-end contract negotiation process and proactively identify opportunities to streamline and accelerate deals.
• Regularly communicate with internal stakeholders including the line of business, legal, compliance and data security groups to determine what risks are truly material in each transaction.

Requirements

• Bachelor's Degree or Military experience
• At least 3 years of experience in RevOps supporting deal management including contract evaluation, negotiation or execution

Nice-to-haves

• 4+ years of experience in RevOps, Procurement, or Supply Chain experience
• 4+ years of experience in reviewing contract redlines and proposals for B2B SaaS products
• 4+ years of experience creating, executing, contracting and negotiation strategies
• Experience in customer-facing roles, either in a sales or contract negotiations role

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

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