CRM Administrator – HubSpot
About ProjeCS LLC ProjeCS LLC is a multi-disciplinary consulting firm based in New York City, providing comprehensive project management services across the architecture, structural and civil engineering, construction management/inspection, and special inspections sectors. We partner with clients from concept to completion, delivering innovative, efficient, and high-quality project solutions. We are seeking a CRM Administrator to manage, optimize, and evolve our HubSpot CRM environment. This role will play a critical part in streamlining sales operations, supporting marketing initiatives, and driving data-informed decision-making across the organization.
Key Responsibilities
- Serve as the primary administrator and subject matter expert for HubSpot CRM.
- Manage system configuration, workflows, automation, and integrations with other enterprise tools.
- Maintain user roles, permissions, and system access, ensuring compliance with company policies.
- Develop and deliver end-user training, process documentation, and provide ongoing support to sales, marketing, and operations teams.
- Monitor and maintain data quality, performing regular audits and implementing data governance best practices.
- Collaborate with Sales Leadership and Project Management teams to improve pipeline visibility, forecasting accuracy, and sales reporting.
- Build and maintain custom dashboards to track KPIs, sales performance, and client engagement metrics.
- Partner with Marketing to align CRM workflows with lead generation, nurturing, and campaign reporting.
- Support lead assignment, territory alignment, and standardization of CRM processes.
- Identify and implement process improvements to enhance efficiency, adoption, and scalability.
- Stay current with HubSpot product updates, features, and best practices, recommending enhancements aligned with business objectives.
- Work closely with IT and business stakeholders to ensure seamless integration with project management and ERP systems.
- Serve as an internal CRM champion, promoting adoption and best practices across all departments.
Qualifications
- Bachelor’s degree in Business, Marketing, Information Systems, or related field.
- HubSpot certifications (CRM Implementation, Sales Software, Marketing Hub, or Operations Hub) preferred.
- 3+ years of experience as a HubSpot CRM Administrator or power user with admin-level responsibilities.
- Demonstrated experience in sales operations, revenue operations, or CRM process management.
- Strong understanding of sales pipelines, client relationship management, and data-driven forecasting.
- Advanced proficiency in HubSpot dashboards, reports, workflows, and automation.
- Experience integrating HubSpot with ERP or project management systems is a plus.
- Excellent communication, collaboration, and training skills with both technical and non-technical users.
- Detail-oriented with strong analytical and problem-solving abilities.
Qualifications
- Bachelor’s degree in Business, Marketing, Information Systems, or related field.
- HubSpot certifications (CRM Implementation, Sales Software, Marketing Hub, or Operations Hub) preferred.
- 3+ years of experience as a HubSpot CRM Administrator or power user with admin-level responsibilities.
- Demonstrated experience in sales operations, revenue operations, or CRM process management.
- Strong understanding of sales pipelines, client relationship management, and data-driven forecasting.
- Advanced proficiency in HubSpot dashboards, reports, workflows, and automation.
- Experience integrating HubSpot with ERP or project management systems is a plus.
- Excellent communication, collaboration, and training skills with both technical and non-technical users.
- Detail-oriented with strong analytical and problem-solving abilities.
Qualifications
- Bachelor’s degree in Business, Marketing, Information Systems, or related field.
- HubSpot certifications (CRM Implementation, Sales Software, Marketing Hub, or Operations Hub) preferred.
- 3+ years of experience as a HubSpot CRM Administrator or power user with admin-level responsibilities.
- Demonstrated experience in sales operations, revenue operations, or CRM process management.
- Strong understanding of sales pipelines, client relationship management, and data-driven forecasting.
- Advanced proficiency in HubSpot dashboards, reports, workflows, and automation.
- Experience integrating HubSpot with ERP or project management systems is a plus.
- Excellent communication, collaboration, and training skills with both technical and non-technical users.
- Detail-oriented with strong analytical and problem-solving abilities.
Job Type: Part-time Pay: $20.00 - $35.00 per hour Expected hours: 25 – 30 per week Application Question(s):
- Do you have a bachelors Degree? If so, please clarify the major
- Describe your experience with HubSpot
- What kinds of automations or workflows have you built in HubSpot before?
- Can you explain how you keep data clean and organized in a CRM?
- Have you ever integrated HubSpot with another system (like ERP, email, or project management tools)?
- Can you show or describe a dashboard or report you built that helped a team make better decisions?
- How do you make sure sales or project teams actually use the CRM the right way?
- How would you set up HubSpot to help manage leads and projects for a consulting or project-based business like ours?
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