All roles

Customer Business Lead/ Kroger

Remote · USA Full-time New today

Description TITLE: Customer Business Lead, Kroger REPORTS TO: Head of Sales, National Accounts LOCATION: Cincinnati, OH (Remote) Lactalis Heritage Dairy is currently seeking candidates to join our team in Cincinnati! Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do. If you’re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you! Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE. From your PASSION to ours Responsible for leading four direct reports, three Customer Category Managers (CCM), and a Senior Sales Analyst, the Customer Business Lead (CBL) is also responsible for delivering volume, revenue, and gross profit results across your assigned Customer. The CBL and their team are responsible for understanding their assigned Customers’ specific business needs and are ultimately accountable for pricing, shelving, merchandising, and distribution execution. From your EXPERTISE to ours Key responsibilities for this position include:

  • Lead assigned sales team in the development and delivery of the sales plans, ensuring growth targets are met. Manage and support the assigned sales team, including time spent in the field meeting with customers
  • Build and execute strategies and plans to grow the business in the region
  • Develop an in-depth understanding of customers’ needs and priorities (KPIs, business/category goals, etc.)
  • Develop sales/account plans to meet customers’ objectives while operating within corporate initiatives and guidelines (i.e., customized SKUs, operational targets, etc.)
  • Leverage internal LHD resources (category management, sales finance, shopper marketing, etc.) to drive success
  • Build and maintain relationships with key customer representatives
  • Oversee the development and delivery for all customer presentations
  • Oversee the management of customer P achieve financial targets with customers – growth rates, trade rates, etc.
  • Oversee trade spending & promotional programs
  • Provide key inputs for demand planning & the S&OP process
  • Provide category thought leadership and insights from customer to drive both category and growth
  • Develop high functioning team through recruitment, talent assessment, coaching/mentorship, constructive and timely feedback, and the establishment of actionable development plans for direct reports
  • Perform other duties as assigned Requirements From your STORY to ours Qualified applicants will contribute the following:
  • 5+ years in CPG sales account management
  • Recent experience with Kroger directly & 84.51 preferred
  • Experience managing sales personnel
  • Strong personal selling skills
  • Demonstrated ability to analyze data and create action plan
  • Self-motivated, ability to operate independently
  • Excellent communication skills, both verbal and written
  • Ability to prioritize and meet deadlines within specified time constraints
  • Ability to succeed in a collaborative team environment
  • Ability to adapt in a changing work environment
  • Solid working knowledge of computers and related systems including proficiency in Microsoft Word, Excel and PowerPoint
  • Ability to travel (up to 25%) Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Original job Customer Business Lead/ Kroger posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs. Apply tot his job Apply To this Job

Apply tot his job Apply To this Job

Related roles

Strategist, Commerce Media | CPG- Walmart, Target, Instacart, & Kroger

Remote · USA Full-time

Senior Sales Analyst, Kroger/Harris Teeter

Remote · USA Full-time

Hybrid Customer Service Delivery Driver- Louisville, KY

Remote · USA Full-time

Kubernetes Engineer Remote

Remote · USA Full-time

Page Designer

Remote · USA Full-time

Alternative Legal Career: Field Solutions Consultant. Michigan Home Based

Remote · USA Full-time

Attorney Senior Consultant I (3L Law Clerk) - Orlando or Tampa, FL

Remote · USA Full-time

Sales Solution Consultant

Remote · USA Full-time

Law Clerk - Legal Defense Fund (Spring 2026)

Remote · USA Full-time

2026 Summer Law Clerk

Remote · USA Full-time

People Lead (6-Month FTC - Maternity Cover)

Remote · USA Full-time

Experienced Data Entry Professional for Remote Opportunities – Entry-Level Position with Extensive Growth Prospects at arenaflex

Remote · USA Full-time

Experienced Full Stack Pharmacy Technician – Patient-Centric Care and Data Entry Expert

Remote · USA Full-time

Senior Customer Success Manager

Remote · USA Full-time

Remote Customer Care Specialist - $17.50/hour - 1099 Contractor - Starts on 2/24

Remote · USA Full-time

Jobs At bolthires ( Work From Home ) – $25/Hour

Remote · USA Full-time

Experienced Customer Service Representative – Automotive Partnerships and Customer Experience

Remote · USA Full-time

Personal Banker I

Remote · USA Full-time

Technical Brand Representative (United States)

Remote · USA Full-time

100% REMOTE - Workday Data Migration Systems Analyst - Consultant (INT 14001/3))

Remote · USA Full-time