Experienced Chat Specialist – Automotive and Recreational Vehicle Sales, Service, and Finance
Are you a customer service enthusiast with a passion for technology and a knack for providing top-notch support? Do you enjoy working in a fast-paced environment where no two conversations are ever the same? If so, we invite you to join blithequark, a leading provider of innovative solutions for the automotive and recreational vehicle industries, as a Chat Specialist.
About blithequark
blithequark is a dynamic and forward-thinking company that is revolutionizing the way dealerships interact with customers online. Our cutting-edge technology and commitment to exceptional customer service have made us a leader in the industry. As a Chat Specialist, you will be at the forefront of this revolution, providing individuals with the ability to engage in online conversations and inquire about automotive and recreational vehicle sales, service, finance, and general dealership questions.
Our Culture
At blithequark, we believe that a positive and professional work environment is essential for success. That's why we've created a relaxed, yet professional and fun atmosphere that encourages collaboration, creativity, and growth. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this journey.
Responsibilities
As a Chat Specialist, you will be responsible for:
- Handling a wide variety of customer inquiries via online chat, providing accurate information about products and services, and narrowing down on appointment information to schedule appointments.
- Capturing customer contact information for lead generation and client review, and summarizing interactions based on customer needs for client review.
- Developing and maintaining a knowledge base of the evolving products and services, staying up-to-date on industry trends and developments.
- Collaborating with our team to resolve customer issues and provide exceptional support.
Qualifications
To succeed as a Chat Specialist, you will need:
- Previous experience in retail customer service or the automotive industry (although not necessary, it's a plus).
- Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite.
- Strong ability to multitask, with gaming experience being a plus.
- Positive and professional demeanor, with excellent written and verbal communication skills.
- Ability to adapt to change and thrive in a fast-paced work environment.
Requirements
To apply for this role, you will need:
- Your own computer or laptop with a webcam, second monitor, microphone, and external mouse.
- To live within the state of Texas.
- A quiet, dedicated workspace free from distractions (this is a remote position).
- Ability to attend 4 weeks of remote training, Tuesday-Saturday between the hours of 11am-7:30pm EDT.
- Ability to type at least 35 WPM, with 40 and above being preferred.
Compensation and Benefits
As a Chat Specialist, you will be rewarded with:
- A competitive hourly rate of $13 per hour.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off and holidays.
- Access to cutting-edge technology and training programs.
Why Join blithequark?
At blithequark, we offer a unique opportunity to join a dynamic and innovative company that is shaping the future of the automotive and recreational vehicle industries. As a Chat Specialist, you will be part of a team that is passionate about delivering exceptional customer experiences and making a real difference in people's lives. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we invite you to apply today.
How to Apply
To apply for this exciting opportunity, please visit our website and submit your application. We can't wait to hear from you! Apply Now! Apply for this job