Commercial Auto and Trucking Claim Adjuster – Remote (National Desk)
Overview
Multi-Line Claim Representative II Location: Remote – National Client DeskSchedule: Monday–Friday, 8:00 AM–4:30 PM (Local Time)Compensation: $65,000–$75,000 annually Build Your Career With Purpose at CCMSI At CCMSI, we don’t just process claims—we support people. As one of the largest employee-owned Third Party Administrators in the country, CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary The Multi-Line Claim Representative II is responsible for the investigation and adjustment of commercial trucking and auto claims across multiple jurisdictions. You will manage a national, multi-account desk and handle a diverse portfolio of property and casualty claims for our clients in the transportation and logistics industries. This position requires strong customer service, analytical, and written communication skills, with the ability to evaluate coverage, determine liability, and ensure timely and fair claim resolution.
Responsibilities
- Investigate, evaluate, and adjust commercial auto and general liability claims in accordance with company and client standards.
- Determine coverage, establish reserves, and ensure accurate claim documentation.
- Communicate effectively with insureds, claimants, attorneys, and vendors throughout the claim process.
- Review and analyze police reports, repair estimates, and medical records as needed.
- Negotiate settlements in line with state laws and client expectations.
- Maintain diary control and compliance with corporate claim handling standards.
- Monitor potential subrogation and coordinate with internal resources for recovery.
- Ensure timely and accurate payments in accordance with policy terms and authority limits.
- Collaborate with team members and management to share knowledge and maintain consistent claim quality.
- Qualifications
Required:
- Minimum of 3 years’ experience adjusting property and casualty claims (Auto and/or General Liability).
- Current Adjuster’s License in home state and ability to obtain reciprocal state licenses as needed.
- Strong customer service orientation and professional communication skills.
- Analytical mindset with attention to detail and sound judgment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Preferred:
- Experience handling commercial trucking and automobile claims.
- Litigation experience or familiarity with legal processes involving auto liability claims.
How We Measure Success
- Accuracy and timeliness of claim handling and documentation.
- Quality of claim file audits and annual performance reviews.
- Positive client feedback and adherence to service standards.
What We Offer
- 4 weeks PTO + 10 paid holidays in your first year• Medical, Dental, Vision, Life, and Disability Insurance• 401(k) and Employee Stock Ownership Plan (ESOP)• Internal training and advancement opportunities• A supportive, team-based work environment
Compensation & Compliance The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Our Core Values At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:• Act with integrity• Deliver service with passion and accountability• Embrace collaboration and change• Seek better ways to serve• Build up others through respect, trust, and communication• Lead by example—no matter their title We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #ClaimsJobs #RemoteJobs #InsuranceCareers #CommercialAuto #TruckingClaims #LI-Remote Apply tot his job Apply To this Job