Part Time/Casual Customer Service & Sales Assistant – Retail Innovation at blithequark

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark, a leading collegiate retailer that's redefining the retail experience. As a Part Time/Casual Customer Service & Sales Assistant, you'll play a vital role in creating unforgettable experiences for our customers, while also developing your skills and knowledge in a supportive and inclusive environment.

About blithequark

blithequark is a vibrant and innovative hub of activity on the Cornell University campus, serving students, faculty, staff, alumni, and visitors from around the world. As a recognized leader in collegiate retailing, we're committed to delivering legendary customer service, providing a rewarding work experience, and producing excellent financial results. Our team is passionate about creating a unique and engaging shopping experience that exceeds our customers' expectations.

Job Summary

We're seeking highly motivated and customer-focused individuals to join our team as Part Time/Casual Customer Service & Sales Assistants. As a key member of our team, you'll be responsible for providing exceptional customer service, supporting sales efforts, and maintaining a high level of visual merchandising and inventory management. If you're a team player with a positive attitude and a passion for delivering outstanding customer experiences, we encourage you to apply.

Responsibilities

* Provide exceptional customer service, greeting and welcoming customers, and responding to their needs in a timely and professional manner

• Demonstrate active selling skills, providing product information and guidance to customers, and making recommendations to enhance their shopping experience
• Assist with visual merchandising, including setting up seasonal promotions and visual displays, and maintaining the appearance of the sales floor
• Operate cash registers, assist customers with check-out, and execute cash handling procedures accurately and efficiently
• Support inventory management, including receiving and processing incoming merchandise, and assisting with special orders and store-to-store shipping requests
• Provide excellent communication and problem-solving skills to resolve customer inquiries and concerns in a timely and professional manner
• Work effectively as part of a team, supporting colleagues and contributing to a positive and inclusive work environment
• Demonstrate flexibility and adaptability in your schedule, based on business needs and requirements

Qualifications

* Pleasant personality, excellent customer service skills, and a passion for working with the public

• Moderate computer/systems competency, with experience in point-of-sale systems and inventory management software
• Excellent oral and written communication skills, with the ability to communicate effectively with customers, colleagues, and management
• Ability to occasionally climb ladders, lift and/or move up to 50 pounds as needed, and stand for long periods of time
• Prior retail sales experience is helpful but not required; students are not eligible to apply for this position
• Familiarity with Cornell's COVID-19 workplace guidance and the university's COVID-19 services and information

What We Offer

* Competitive hourly rate, starting at $16.25/hour

• Variable schedule, based on availability, business needs, and work performance; some nights, weekends, and holidays may be required
• Opportunities for career growth and development, with training and support to help you succeed in your role
• A dynamic and inclusive work environment, with a team of passionate and dedicated professionals
• Access to a range of benefits and services, including employee wellness programs, workshops, and flexible work options

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume/CV and cover letter, through our online application system. We look forward to hearing from you!

Equal Employment Opportunity

blithequark is an equal opportunity employer and welcomes applications from diverse candidates who share our commitment to creating a positive and inclusive work environment. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Apply for this job