Support Staff Arts & Museums Part Time

About the Department This position greets all visitors to the City of Florence Museums. Job duties include: guided tours of the museums, sells admissions and gift items, assists with programs as needed, assists with office management as needed, answers phone calls, and performs other basic office job duties. This position reports to the Museum Services Coordinator, Site Director of the Frank Lloyd Wright, Rosenbaum House, and Director of Arts & Museums. Position Duties

• Greets/directs visitors, sells admissions and gifts at the Florence Arts and Museums locations.
• Conducts guided tours as needed.
• Answers incoming phone lines, directs calls or takes messages, and disperses same.
• Assists Museum Services Coordinator and other staff as needed with programs, workshops, and events.
• Must be adept at social interaction and knowledgeable of the site where assigned.
• Assists with general office management and helps maintain a clean and orderly environment through the completion of daily maintenance tasks.
• Shifts may vary according to the needs of the city.

Minimum Qualifications

• High School Diploma or GED required. A Bachelor's Degree is preferred.
• Experience working with the public is preferred.
• Experience working in education and with children is helpful.
• Must have customer relations skills in dealing with museum visitors, donors, members, volunteers, and staff.
• Experience with communication & Social Media is helpful.
• Must have a valid driver’s license. Other Qualifications
• Must have secretarial and general accounting skills, be knowledgeable of clerical procedures.
• Must be able to operate a personal computer and be knowledgeable of word processing software, email, internet, and social media outlets.
• Must be able to operate office equipment such as printers, calculators, credit card machines, etc.
• Must have the ability to maintain accurate records and files.
• Must be knowledgeable of Arts & Museums and the City of Florence rules, regulations, policies, and procedures, or have the ability to learn.
• Must have excellent public relations skills with the ability to maintain effective relationships with the general public and employees in an outgoing, courteous, tactful, and professional manner.
• Must have excellent public relations skills to maintain a positive relationship with the public and staff, and the capacity to be courteous, tactful, and professional.
• Must have excellent written/verbal communication skills, including the ability to articulate information in person and over the telephone.
• Must be able to perform diverse duties.
• Must be able to stay at work location for prolonged periods of time, and, flexibility with varying schedules.
• Must be honest, dependable, and self-motivated. Physical Demands (with or without accommodations):
• Sitting, standing, bending, stooping, etc.
• Requires close mental and visual concentration to complete duties.
• Limited exposure to dust.
• May require lifting and/or moving items up to 25 pounds. Equipment/Tools Used:
• Telephone
• Personal computer
• Square Reader
• Copier
• Calculator
• Cash register
• General office equipment, files, cabinets, etc.
• Vacuum, broom, mop, and cleaning products For similar job postings, applications may be used for up to ninety (90) days. The City of Florence, Alabama, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. Apply tot his job

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