Data Analyst I
How You Will Do It
- Manage all existing reports & dashboards and design new ones as needed, upgrading all the reports into Power BI Dashboards, driving reporting standardization & simplification
- Establish a database ensuring data accuracy and consistency from multiple IT systems such as SFDC, Workday, ERPs, as well as SIP platform
- Engage with HR & Finance reporting focal to ensure accurate & consistent x-functional reporting
- Perform business analytics on database and generate meaningful findings and analysis to leadership team for decision making
- Drive usage of work-class data analytics tools and develop JCI applicable data algorithms
- Facilitate communication and best practices sharing on reporting and analytics across APAC
- Support the roll out of all Commercial related sales processes, systems, and tools –SIP platform, CRM Enhancement, SFDC Adaption etc.
- Support VP of Enterprise Accounts on ad-hoc requests of data analysis and reporting
- Bachelor’s degree from a recognized University in Information Technology, Engineering, Business or equivalent
- Working experience in business/service analytics, service operations, or CRM
- Strong analytical skills – able to conduct data analysis independently and summarize results to meaningful findings for stakeholder requirements
- Experienced in analytical tools and producing dashboards; Skilled with database query/tools e.g. SQL, Tableau, MS Power BI, R, Python etc.
- Ability to integrate and work with cross functional teams from different background, cultures and geographies
- Strong business acumen and excellent interpersonal and communication skills
- Fluent in English
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy