Implementation Project Coordinator (Poland)
Who We Are
Having surpassed $200M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!
Why This Role is Exciting
We are looking for a positive, self-motivated professional with experience in services team operations and staffing at a global scale. The Project Coordinator will be responsible for effectively filling resource engagement requests by scheduling and coordinating the assignment of client service staff to engagements appropriately and staff workloads are balanced. The Project Coordinator will also be responsible for monitoring the utilization of resources and ensuring alignment of resources with the strategic plan.
Key Responsibilities
Manage resource staffing by working with all levels in the Onboarding team to find solutions for resource needs balancing and client due dates
Monitor schedules to ensure staff are effectively utilized by reviewing available resources and facilitating necessary adjustments ensuring the alignment of resources based on experience, industry, technical expertise and geography when appropriate
Provide project coordination for scheduling meetings, documenting outcomes and follow ups
Generate scheduling, utilization and forecasting reports and provide analysis of the data that assists managers in making scheduling decisions
Monitor productivity, conflicts, leverage, availability, travel and non-charge hours
Communicate with management regarding future needs versus availability, potential staffing issues, and other information to allow the effective deployment of resources
Assist in the development and implementation of scheduling process improvements and provide information for short-term and longer term strategic decisions
Maintain templates, rules and workflows in the resource tool
Facilitate scheduling meetings as needed, including asking questions to ensure clarity when making recommendations and follow-up on unresolved issues in a timely manner that may require rescheduling of projects and/or staff
Attributes for a Successful Candidate
Bachelor’s Degree (preferred)
1+ years of experience in a professional services firm as resource management professional or project manager
Strong relationship building, coaching and employee development skills
Ability to connect at all levels of the organization using diplomatic communication, influence and negotiation skills.
Outgoing personality and ability to present topics and run meetings in front of management levels, as well as staff levels
Ability to multi-task and attention to detail
Strong problem solving, analytical, organizational skills
Ability to manage their own workload and work with multiple locations
Understands and thrives in a fast pace environment and ability to prioritize work accordingly
Intermediate to expert Excel skills.
Previous experience with Tableau and Rocketlane is a plus
Our Company Values
Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do
Win, together: Drive to be the best while supporting each other’s success
Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals
Personal improvement: Stay eager to share insights, seek feedback, and continuously learn
Constant innovation: Challenge the status quo and drive improvements
Perks*
Launch a career at one of the fastest-growing SaaS companies in North America!
Live your best life (LYBL)! $200/mo for anything that enhances your life
Remote and hybrid work options, plus lunch in the Cerritos office
Comprehensive employee health coverage (all locations)
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!
*perks may vary based on eligibility/location
Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.