Conduent Billing & Technical Customer Service Advisor, Remote in Remote, New Hampshire
About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description: Billing & Technical Customer Service Advisor (Work From Home!) Starting pay rate is $17.31 an hour. Full time schedules between the hours of 7am – 10:30pm CST. Plenty of growth opportunities within the team! Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work! Paid time off. Work Shift will be assigned after training which may include at least one weekend day. Fully work from home! About the Billing & Technical Customer Service Advisor Role – Work From Home role: As a member of the team, you will help people every day by taking calls, actively listening to understand customers’ needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and client. Your punctuality and dependability are key to our clients’ success. A few of the questions you may receive as a customer representative are the following:
- Why can’t I sign into my account?
- I don’t recognize a charge on my account, can you assist?
- My device is unresponsive, how can I get it to power on?
Requirements of the role:
- Be at least 18 years or older
- Have a High School Diploma, or equivalent
- Be able to successfully pass a criminal background check
- Have at least six months of customer service experience
- Have high speed broadband internet access meeting the following speeds:
download = ≥10, upload ≥3, Ping ms Apply tot his job Apply To this Job