Experienced Full Stack Customer Service Representative – Remote (Seasonal, Healthcare) at blithequark
Are you ready to embark on a new career journey with a forward-thinking global organization that prioritizes people-first, inclusive culture, and genuine belonging? Do you want to join a company that consistently earns prestigious awards such as "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth"? Then a remote Customer Service Representative (Healthcare) position at blithequark is the perfect opportunity for you!
About blithequark
blithequark is a global organization that empowers talented individuals from diverse backgrounds to contribute to and support each other's success and well-being. Our team of "game-changers" from over 70 countries collaborate to deliver exceptional customer experiences (CX) and tech-powered innovation for the world's best-known brands. As we continue to grow, we're seeking passionate and dedicated individuals to join our purpose-driven team.
Career Growth and Personal Development
This remote Customer Service Representative (Seasonal, Healthcare) role offers a unique chance to reimagine your career journey and develop lasting connections with your colleagues. At blithequark, we provide comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, with a strong focus on internal promotions, about 80% of our managers and leaders have been promoted from within! To support your growth, we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career aspirations.
Key Responsibilities
As a Customer Service Representative (Seasonal, Healthcare) working from home, you will:
- Provide inbound customer support using a call flow guide
- Assist customers with healthcare needs such as understanding benefits, claims, billing inquiries, authorizations, finding new providers, and more
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver exceptional customer experiences with a smile
Your Qualifications
To succeed in this role, you'll need:
- 2+ years of call center experience
- Experience in a healthcare-related field or benefits/insurance organization preferred
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Strong computer navigation skills and PC knowledge
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- A desktop or laptop to complete PC and internet testing
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States or have a valid U.S. address for residence
What's in it for you?
At blithequark, we champion our people and invest in their growth and well-being. As a remote Customer Service Representative (Seasonal, Healthcare), you'll enjoy:
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Join the blithequark Team!
If you're ready to reimagine the best version of yourself, apply today and discover why over 400,000 game-changers around the globe call blithequark their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
English
Time Type:
Full time
Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here.
Equal Opportunity/Affirmative Action Employer:
blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: * English
- Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here
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