Experienced Sales Planner and Customer Service Representative – Disney Remote (Work From Home) Full-Time Opportunity in Media Sales and Planning

Introduction to Disney and Our Team

At Disney, we are passionate about creating unforgettable experiences for our audiences around the world. Our commitment to innovation, creativity, and excellence has made us a leader in the entertainment industry. We are now seeking a highly motivated and organized individual to join our dynamic Sales Planning team as a Sales Planner and Customer Service Representative. This is an exciting opportunity to work with a talented team of professionals who share a passion for media sales and planning.

Job Overview

In this role, you will be responsible for supporting a dedicated book of business, managing the RFP process from proposal generation to contract execution, and providing exceptional customer service to our clients. You will work closely with our Sales and Revenue Management teams to implement packaging and pricing strategies, manage day-to-day maintenance of active deals, and assemble media plans for Upfront and Scatter sales. If you are a team player with a strong focus on building and maintaining effective relationships, both internally and externally, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Partner with Sales and Revenue Management to implement packaging and pricing strategies, as defined by Revenue Management ratecards and guidelines
• Manage day-to-day maintenance of active deals and assemble media plans for Upfront and Scatter sales
• Maintain the pipeline in collaboration with your Sales team
• Execute budget adjustments, including incremental spend, optimizations, makegoods, and cancellations
• Provide account and planning subject matter expertise on advertisers' specific preferences
• Collaborate with internal and external teams to meet client needs and achieve internal objectives
• Analyze campaign delivery and assign make-good inventory
• Partner closely with Account Management to execute campaigns, maximize delivery against contracted objectives, and address client reporting needs
• Negotiate directly with agency contacts to address RFP expectations and ad-hoc requests
• Manage multiple priorities independently and effectively across numerous internal stakeholders and books of business

Essential Qualifications and Skills

To be successful in this role, you will need to have:

• 2+ years of professional experience in media sales planning and/or buying, with a strong preference for experience in a similar role
• A passion for working in a collaborative Sales Outreach team environment
• A positive attitude and approach while handling daily tasks
• Excellent problem-solving and multitasking skills
• Strong attention to detail and effective organizational skills
• Excellent verbal and written communication skills
• An eagerness to learn and take on new responsibilities
• Experience working with Microsoft Suite, with proficiency in Excel and PowerPoint required
• Knowledge of media math and terminology is desirable
• Familiarity with sales systems and software is an asset

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Experience working in a fast-paced sales environment
• Knowledge of the media industry and current trends
• Experience with data analysis and interpretation
• Strong analytical and problem-solving skills

Career Growth Opportunities and Learning Benefits

At Disney, we are committed to the growth and development of our employees. As a Sales Planner and Customer Service Representative, you will have access to a range of training and development opportunities, including:

• On-the-job training and mentorship
• Formal training programs and workshops
• Opportunities for career advancement and professional growth
• Access to industry events and conferences

Work Environment and Company Culture

At Disney, we pride ourselves on our collaborative and dynamic work environment. Our employees are passionate about their work and are committed to delivering exceptional results. As a Sales Planner and Customer Service Representative, you will be part of a talented team of professionals who share a passion for media sales and planning. Our company culture is built on the following values:

• Innovation and creativity
• Excellence and quality
• Collaboration and teamwork
• Respect and inclusivity
• Fun and enjoyment

Compensation, Perks, and Benefits

The hiring range for this position in New York is $71,300 - $89,100 per year. The base salary actually offered will take into account internal equity and may vary depending on the candidate's geographic location, work-related experience, skills, and knowledge, among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, subject to the level and position offered.

Conclusion

If you are a motivated and organized individual with a passion for media sales and planning, we encourage you to apply for this exciting opportunity. As a Sales Planner and Customer Service Representative at Disney, you will be part of a talented team of professionals who share a passion for delivering exceptional results. Don't miss out on this opportunity to join our dynamic team and take your career to the next level. Apply now to become a part of the Disney team!