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Implementation Manager (all genders)

Remote · USA Full-time New today
We are TradeLink, the most intuitive and collaborative B2B SaaS logistics platform (Short Product Demo here). If you're eager to play a significant role in revolutionizing one of the most complex industries, TradeLink is the perfect place to accelerate your professional growth and development. We offer a remote-first culture with a high degree of freedom and trust, allowing you to seamlessly align your professional responsibilities with your personal life and needs. As our Implementation Manager (all genders), you will lead the rollout of TradeLink for new customers, ensuring a smooth onboarding experience that delivers immediate operational impact. You’ll collaborate closely with supply chain stakeholders, translate complex logistics needs into smart digital solutions, and drive partner adoption across our platform.

Your responsibilities

  • Map logistics workflows and design solutions: You understand customer operations and translate needs into actionable rollout plans.
  • Lead end-to-end project delivery: You manage implementation timelines, align stakeholders, and ensure smooth go-lives.
  • Deploy no-code integrations: You build automated workflows using tools like Make or Zapier to connect TradeLink with customer systems.
  • Ensure partner adoption and engagement: You facilitate seamless onboarding for suppliers, carriers, and warehouses with high usability and minimal friction.
  • Drive value through data and iteration: You use insights to monitor performance, share progress, and continuously optimize implementations.

What you need to succeed

  • Logistics expertise: You come with a solid understanding of supply chain operations and B2B logistics processes.
  • Project leadership: You demonstrate a strong ability to manage parallel rollouts, prioritize tasks, and deliver under time pressure.
  • Tech-savvy mindset: You are confident in using no-code tools and translating business needs into smart technical solutions.
  • Stakeholder alignment: You are skilled in building trust, managing expectations, and coordinating cross-functional teams.
  • Customer-first approach: You think customer first and are driven to deliver value, ensure adoption, and lead clients through operational change.

What's in it for you

  • Play a significant role in building a new type of company, a SaaS-enabled B2B network in the logistics industry backed by strong investors.
  • Lots of flexibility due to our remote-first set-up to align your professional responsibilities with your personal life and needs.
  • A strong sense of belonging while working remotely from over 20 cities and multiple different countries due to our virtual office - Gather town (and optional offices in Munich & Berlin)
  • A team full of passionate, motivated people who contribute to a supportive and inspirational environment.
  • An inclusive culture and diverse teams as we firmly believe that this makes us stronger and leads to more innovative solutions.
  • A direct stake in the company's growth and achievements with our VSOP program.
Furthermore, you can read more about us and our culture here. If you aren't completely confident that you meet our criteria, we recommend just taking the chance and applying anyway! Curiosity, passion for digital disruption, eagerness to learn, a collaborative spirit, and a growth mindset are most important to us. ‍TradeLink strongly believes in the power of diversity and is highly committed to providing a respectful, safe, and welcoming environment for everyone who works here or with us. In order to eliminate unconscious biases in the recruiting process, you can remove the photo from your application. For more information on data processing in the context of applications, please see our privacy policy for the TradeLink application system.

Originally posted on Himalayas

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