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(Entry level Remote) Apple Home Advisor Job – Indeed Jobs US

Remote · USA Full-time New today
September 13, 2025

Apple is hiring part-time, entry-level Home Advisors to join its remote support team in Chicago, IL. This role offers a unique opportunity to help Apple customers while working from the comfort of your home. If you enjoy solving problems, communicating clearly, and working independently, this position could be a perfect fit.

Key Responsibilities

  • Respond to customer inquiries via phone, chat, and email.

  • Provide troubleshooting support for Apple products and services.

  • Offer guidance with software and hardware issues.

  • Maintain professionalism while delivering accurate, friendly assistance.

  • Log issues and resolutions, and escalate complex matters when needed.

Qualifications

  • High school diploma or GED.

  • Clear written and verbal communication skills.

  • Ability to manage tasks independently and efficiently.

  • Familiarity with iPhones, iPads, MacBooks, and related software.

  • Quiet and reliable home working environment with internet access.

Preferred

Benefits

  • Remote, part-time flexibility.

  • Paid onboarding and ongoing training.

  • Apple-provided equipment and resources.

  • Growth opportunities within Apple’s support division.

How to Apply

Submit your resume and basic information. If selected, you will be invited to a virtual interview and orientation session.

apply to this job

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