Dental Provider Relations Advocate - UnitedHealthcare, Lubbock or Amarillo, TX

Transforming Healthcare through Compassionate Provider Relationships

At UnitedHealthcare, we're on a mission to simplify the healthcare experience, foster healthier communities, and break down barriers to quality care. As a leading healthcare organization, we're committed to making a positive impact on the lives of millions. Join our team as a Dental Provider Relations Advocate and be part of a dynamic community that's shaping the future of healthcare.

About the Role

As a Dental Provider Relations Advocate, you'll play a vital role in developing and maintaining strong relationships between UnitedHealthcare Dental and our network providers in the Texas Medicaid line of business. This remote opportunity is based in the Lubbock or Amarillo, TX area, offering the flexibility to work from home while making a meaningful difference in the lives of our providers and their patients.

Key Responsibilities

• Design and Implement Provider Education Programs: Contribute to the development of programs that foster positive relationships between the dental plan, providers, practice managers, and internal stakeholders.
• Address Complex Issues: Resolve high-level escalated issues and communicate resolutions to stakeholders in a professional and timely manner.
• Build Strong Relationships: Serve as the primary point of contact for Federally Qualified Health Centers (FQHCs) and large dental practices, ensuring strong relationships and effective issue resolution.
• In-Person Visits: Conduct in-person visits for network maintenance, education, and relationship-building with providers.
• Targeted Recruitment and Retention: Identify opportunities for targeted provider recruitment and retention to ensure a robust network composition.

Essential Qualifications

• 2+ Years of Experience: Proven experience in a network management-related role, such as contracting, provider relations, or provider services, and/or experience working in a dental office.
• Intermediate Excel Skills: Demonstrated ability to manipulate large volumes of data using Excel.
• Location: Reside within the Panhandle (Lubbock, Amarillo) Texas area.
• Travel Requirements: Willing and able to travel 25% +/- depending on business needs.

Preferred Qualifications

• MS Office Proficiency: Proficiency with MS Word and PowerPoint.
• Government Programs Experience: Experience working with government programs, such as Medicaid.
• Provider Negotiation and Contracting: Experience with provider negotiation and contracting.
• Dental Products and Providers: Proven knowledge of dental products and providers.
• Claim Processing Systems: Familiarity with claim processing systems and guidelines.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to establish rapport and work effectively with others.

What We Offer

At UnitedHealth Group, we're committed to creating a work environment that's inclusive, supportive, and empowering. As a Dental Provider Relations Advocate, you'll enjoy:

• Career Growth Opportunities: Develop your skills and advance your career within a dynamic organization.
• Competitive Compensation and Benefits: Enjoy a comprehensive compensation package and benefits program.
• Flexible Work Arrangements: Work remotely from the comfort of your own home, with the flexibility to balance work and personal responsibilities.
• Collaborative Culture: Be part of a team that's passionate about making a difference in the lives of others.

Our Commitment to Diversity and Inclusion

At UnitedHealth Group, we believe that diversity creates a healthier atmosphere. We're committed to fostering an inclusive work environment that values diversity, equity, and inclusion. We're an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Ready to Make a Difference?

If you're a motivated and compassionate professional looking to make a positive impact in the lives of others, we encourage you to apply for this exciting opportunity. Join our team as a Dental Provider Relations Advocate and be part of a community that's shaping the future of healthcare.

Don't miss this chance to be part of a dynamic team that's committed to making a difference. Apply now and start your journey with UnitedHealth Group!